Product Conditions
Brand New
The product is new, sealed in it's factory packaging.
New Open Box
The product is new, either in resealed factory packaging or replacement packaging. The item may be a customer returned item.
New (System) Pull
The product has been mounted in a brand new system (e.g. server), then removed from the system, before entering service. These products may have a few hours of usage due to system build time etc. Ostensibly however, New Pulls are electronically new items, which may show signs of being physically mounted and unmounted.
Factory Recertified / Factory Refurbished
The product has been built, rebuilt or repaired at the original manufacturer's factory. Often these products are extremely close to new in condition, except that they contain at least one recycled or repaired component. Failure rates are often lower on these devices since they have been far more thoroughly tested than new items.
Refurbished
These products have had NO problems or failures at all, they have some usage. The product has been professionally returned to excellent condition. These items have been fully tested& repackaged. Hard drives are fully formatted.
Used (System) Pull
The product has been removed from a working system (e.g. server, pc, storage). Used System Pulls are fully tested.
Used
The product has been removed from working service. These products vary in their usage due to age of system &type of service etc.. The cosmetic condition is not warranted, however, hardware functionality is fully tested.