SHIPPING

We can ship to virtually any address and utilize the eBay Global Shipping program for our listings, which provides very competitive rates to almost all locations. Note that there are restrictions on International destinations.

You can estimate shipping costs by clicking on the tab for "Shipping" on the listing. Shipping costs and delivery dates are based on your location.

For international orders we have a $15 customs paperwork fee in some cases.

Shipments to within the State of California are charged sales tax as required by law.

We generally estimate that convertible tops will ship in a minimum of 3 days, however most ship within 24 hours. Seat kits and boot covers are often built to order and ship in 3-5 days. See specific dates on the individual listings.

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PAYMENT

We accept payments from PayPal.

PayPal accepts all major credit cards and other forms of payment.

RETURNS

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Refunds are processed as Store Credits unless notified otherwise.

Please fully inspect the item upon delivery to make sure you received the correct product and color.

Returns will be refused unless they were authorized in advance.

Products must be returned within 30 days of original shipment.

Our liability is limited to the product only. We are not responsible for the installation.

Product must be folded carefully and returned in the same condition it was received and in the original box.

For Tops with Plastic Windows, always pack tissue around the window and make sure not to crease the window.

Returns may be subject to a rejection or a restocking/handling charge unless properly packaged.

Special circumstance may occur and will be handled on an individual basis.

Questions or comments? We welcome your inquiry! Click here to contact us.

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ABOUT US

Auto Tops Direct is the leading online distributor of premium convertible tops. Our convertible tops have been designed to our exacting specifications starting with uncompromising attention to quality and engineering. We design and prototype our own convertible top patterns which have been time tested with tens of thousands of successful installations.

Our SIERRA Auto Tops convertible tops are manufactured by the world's leading soft-top and trim companies with over 35 years experience and industry knowledge. The US based convertible top factory utilizes the most modern, automated equipment and only top quality original materials. Our convertible tops are sewn by master craftsmen and their uncompromising attention to detail and quality is apparent in each and every product shipped. We stand behind our products with a LIFETIME Warranty on glass window bonds and 5 Year Warranty nearly all other components.

We have more stock and any other supplier, so most items can ship from stock within 24-48 hours. If you've had a window fall out, or seams are coming apart, or your plastic window has yellowed you can be assured that your new convertible top will be made to factory specifications, with exact patterns, and our unique Fit Guarantees. And we offer easy 30-Day Money Back returns. Auto Tops Direct is the industry's best convertible top value for your vehicle.