Shipments & Deliveries For UK deliveries, items sent via royal mail tracked service are usually delivered between 1 and 4 working days. However, in few instances, it may take more than 4 working days. Nevertheless, if you do not receive your purchase within 9 working days since shipment, please do contact us and let us know. If an item is bought under next day delivery, it does not necessarily mean that item will be shipped same day, we shall ship either same day or next day depending on the time of order receipt. All next day deliveries shipped on a Friday are only guaranteed for the following Monday delivery. Returns & Refunds If you are unhappy with your purchase, please contact us within 7 days from the date of delivery and we will do all we can to try and solve the problem whatsoever. Refunds will be given for items not as described, including faulty items, on return of the item within 7 days. Return postage costs are to be borne by the buyer. We are unable to accept an exchange or a return for a refund if there are any marks or scratches on the item. This does not apply to items delivered faulty. Items should be returned to us in its sold condition. If you wish to exchange for an item of better specifications, please contact us through the ebay contact system. |