All of our products have passed rigorous quality test before reaching customers; We believe
Quality is The Best Policy. We have a team of professional engineers standing behind our products, if you need any
technical support from us, pls feel free to contact us. We're always ready to help! Our dedicated customer service team is online from 9:00 to 18:00 (Monday to Saturday,
Beijing Time) to solve all your questions and concerns! All of our items are sent via registered airmail by China Post, all the parcels carry tracking
numbers.
We can only accept Paypal by now and thanks for your understanding.
We apologize that we cannot accept other payment methods, such as cheque or postal orders
any question. Please leave a message in the order before you pay.
Confirmed the payment. The parcel will be shipped out within 1-3 days,
Packed safely in bubble bag and strong carton, parcel will be shipped from china using airmail. It will take around 15-30 working days to arrive at most countries. If the destination is at remote site, it will take up to 35 or more working days.
For urgent parcel, you can email us and choose Fedex,DHL,UPS,EMS etc. But you need to pay extra fee, free e-packet to USA.
Usually we declare the lower value. So don’t worry about paying the high custom fees. If you have special requires, please tell us after finishing payment.
You can checking you shipping status by this link: www.17track.net/en
All products are tested strictly before shipping. We guarantee the normal operation of it, so don't worry about your choice.
If you received the product but unknown how to use, we can provide instructions to you.
We absolutely stand behind our products. We also offer a 14 day money back guarantee if you are unhappy for any reason whatsoever. We will refund the entire cost of the item not including the shipping and insurance charges. Our aim is 100% customer satisfacion!
The feedback is very important for us, if you are satisfied with our products, please give us good feedback. Of course, we will give you praise too.
If you are not satisfied with our products,please contact us firstly via ebay message or keyestudio@126.com before you leave a feedback and also don't open a case or a request firstly,we will try anything to solve your problem.
If you have any question, please contact us via ebay message or email keyestudio@126.com