1. We only accept paypal payment.

3. We will start to process the order for an order paid with echeck when the payment reaches our account.

1. We will send the goods within 1 business days after the full payment is finished.

2. We ship orders directly to the paypal address, please check your paypal address before submit the payment.

3. We offer registered air mail service for orders valued 30 USD or more, and ordinary air mail service for orders valued less than 

30 USD.

4. If rude Post Office cause parcel damaged, buyer should ask for Post Office pay the lost, we do not assume full responsibility. 

Such as accidents, delays, customs, buyer should pay potential duty and extra tax.

5. Please leave us a message for your special request, such as colour, size when you paying, so we will notice your request in the 

"message for seller" of the payment.

1. We always declare low value for each package to avoid possible custom duty.

2. Our products are direct from factory, there is no middle man, no high markup, so we can provide quality items yet very 

competitive price.

3. If you have any questions please contact us first, most are responded with in 12 business hours.

1. Please leave us an all 5 star positive feedback if you feel our product & service is ok, our system will do the same to you 

automatically.

2. If you have any questions or problems with the product or our service, please do not hesitate to contact us immediately. We will 

solve the problem in a short time.

FAQ

Question1:  Can I use my sim card in this phone?

A: this phone is unlocked, can work in different countries, we list some wireless carriers in the listing, please consult your wireless carrier to cross check 

if your sim card will work on our phone

Question 2: What is a Google Android Phone?

A: Android is an open operating system popular for smartphones and tablets, main programs created by Google, and developed by a lot of companies 

all over the world.

Question 3: Where can I download free Apps?

A: You can download apps from the Google Play store, which is generally preinstalled in the phone, or from other app store, you also can download apps

 on Google, then save and install them to the phone through the USB cable.

Question 4: What should I do when I can’t boot my phone when receive?

A: With post offices' request, we put the battery in the phone, in order to avoid power wearing out during stocking and delivery, we cover a paper label on the power connection of the battery, so please uncover the phone shell, remove the paper label when you receive it. But as some phone power connection pins are sharp, they might have pieced through the paper label and the battery power wore out. In this case, please charge the battery over 8-12 hours and try again. If the phone still can not be turned on or charged, please contact us through ebay message immediately, we will save you out of the problem.

Question 5: what should I do if phone can’t be recognized in computer?

A: Click the notification, see whether the USB storage mode is turned on.

Please check whether your computer has been installed the USB driver, normally, it will be download and installed auto, if not, please download form official site and install it.

Question 6: What should I do if the battery can’t last long time?

A: “Talking Time”&” Standby time” in description is base on the factory test result, no applications operated when test standby time;

   Here is some tips to save power:

a. Download a power saver app to guide you how to save power, such as adjust screen backlight, close Bluetooth and wife when no need etc.

b. Also check if there are unnecessary applications are operating in the background. Press menu> setting> Applications> Running service, you can see all the applications are being opened, turn off those you needn’t.

c. Please understand the weather, screen size, video, bad signal etc, all of these will cause battery consumption.

Question 7: Storage is 4G/ 8G/ 16G/ 32G in description, Why it is less when I check?

A: a. Phone storage consists of three parts, internal storage (ROM, Used to install applications. Phone storage (Used to store the files, videos, music, etc.), and system used. When you test the phone by some applications, it will only show you the size of the internal storage. Please check the real storage in the “setting> storage”.

b. the hardware manufacturers use 1000MB as 1GB, but software vendor use 1024MB as 1GB, so the size of the storage is less than you see.

C. The recovery and cache will also occupy the storage, so it will show less.

Question 8: How can I check the real pixels of the camera?

A: a.Test the phone with some applications, such as AnTuTu Benchmark, CPU- Z.

b.Enter the Camera setting, set the preview size to 4:3, and then check the max picture size. The max picture size is the real pixels of the camera.

c.Set the picture size to max then take a photo, length multiplied by the width of the picture, you will get the real pixels of the camera in this way as well.

Questions 9:  What should I do when the storage isn’t enough to download more application?

A: Please uninstall some useless applications in phone storage, we recommend to change the default install path to the memory card (setting > Storage), also you can move most of the applications to the card except system apps.