Harry Hall Pony Horse Riding Leather Jodphur JDB109 Clifton Mens Jodhpur Boot

We accept payment via Paypal. All major UK credit and debit cards are also accepted via Paypal. We do not accept paper cheques or postal orders. We do not store any credit or debit card details of our customers. All transactions are handled by PayPal.

For security we send to your Paypal address. If you would like your item sent to a different address please amend the address in Paypal.

All items are should be delivered within 7 working days. Please allow 2-3 extra days where bank holidays are concerned.

If you are unavailable to accept your purchase it will be returned to your local Royal Mail sorting office. If your purchase is not collected within 2 weeks the package will be returned to us, we will then require you to repay the original postage cost to resend the item to you, or a refund can be given less the original postage costs.

We offer 3 delivery services:

Royal Mail Tracked 48 - Items arrive 2-3 working days after dispatch. You receive a tracking reference in your dispatch email.

DPD Courier- Items arrive hours after dispatch. You receive a tracking referece in your dispatch email.

Special Delivery is available upon request for guaranteed delivery before 1pm the day after dispatch

DPD does not provide a service to the following postcodes

AB30-35, AB41-54, AB36-38, AB55-56, ALL EI POSTCODES, FK17-21, G83, GY9, HS1-8, HS9, ALL IM POSTCODES, ALL IV POSTCODES, KA27-28, KW0-14, KW15-99, PH15-32, PH33, TR21-25,  ALL ZE POSTCODES

Pay Over the Phone

Feel free to pay with your debit/credit card through our Payment Line on 0161 464 7997 Monday to Friday 8.30am to 6.00pm.

Feel free to call us for the most competitive tracked return label to be emailed to you for your return purchase. Call us on: 0161 464 7997

We recommend all items are sent back using tracked post. If an item is lost we will then be able to track it. Should an item get lost in transit without a tracking reference it is the customer’s responsibility to follow that up.

Customers should always fill in the invoice when returning items back. Your return may be delayed if you do not provide the information required. It also contains all the instructions to send your item back.

You will be required to pay the cost of returning items and the postage cost of an exchange unless the item is damaged or we made an error. Exchange costs are the same as the standard postage cost outlined above. Refunds are done 24 to 48 hours after receipt of an item.

We aim to answer all customer queries within one working day. Please be patient if your enquiry requires further investigation. We are not ignoring you; we need the full facts to make an informed reply.

You can contact us in two ways: through the eBay messaging system or phone us in the UK on 0161 464 7997. Our customer service team is available as follows: 9.30am-5:30pm weekdays and 11.00am-4.30pm Sundays. We may contact you at other times depending on the availability of our customer service reps.