Q1: How to provide name/date and other details?
A1: Please just add these details on your 'payment note' when you pay for the items. You can also send a message to us after your payment.
Q2: I haven't received my order?
A1: Could you please check your eBay messages and then contact us? We will reply you quickly.
Q3: Can you do 7" x 7" bags?
A3: Yes. We can do this size, available for both white and brown bags. There is an extra postage charge due to the increased weight.Please ask if stock in first before you buy.
Q4: How long does it take to receive my order?
A4: All personalised items need approx 7-10 days turnover time. Busy season will up to 15 days. We are not able to take urgent orders during wedding season.
Q5: Can you change the design or the wording?
A5: Generally, no. We only change the name and date unless specified in the listing.