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Cool City Games takes extraordinary measures to ensure the completeness and accuracy of our listings. If you have questions or concerns or if you need clarification on an item, please contact us directly. Additionally, try contacting us with ANY issues that may arise-- we’re not robots and every problem can be addressed without leaving negative feedback. Take a deep breath, focus and try being polite.
Payment is expected within 36 hours of Invoice. We accept PayPal exclusively. Items are shipped as soon as PayPal sends confirmation of payment. We ship Domestically and Internationally via USPS using the “Global Shipping Program.” Sorry, no alternative International shipping options are available. Please be aware that International orders placed through the “Global Shipping Program” cannot be invoiced. http://pages.ebay.com/help/buy/shipping-globally.html We do not accept returns. We provide a specialized product to discerning customers and expect them to make intelligent and informed purchases. Packages are mailed as soon as we receive confirmation of your payment via PayPal. Please be aware of the following from the USPS website: “Expected Delivery Day is the estimated delivery day based on the origin and destination of your package. Delivery on a specific day is not guaranteed.” We provide tracking information with every package shipped. We are not responsible for confirmed deliveries that are lost or stolen after confirmation is received. Finally, please remember to leave Feedback! Thank you for considering Cool City Games! |