Postage:
Multiple
purchases will be combined and sent via courier where applicable and
may require a signature on delivery. If you require combined postage
for multiple items just click the “add to basket” button rather
than “buy it now” then when you checkout you can request a
combined P&P amount by clicking on the “Request total from
seller” button which will allow us to adjust the postage BEFORE you
pay. Multiple items do not have to be all the same.
International
Postage: Unfortunately we cannot accept responsibility for
International deliveries. More valuable parcels will be sent Tracked
and Signed where possible. Proof of postage will be obtained for all
parcels and can be provided for you to make a claim for compensation
in the event of your parcel being lost.
Returns:
Returns
are accepted within 14 days of the date of sale.
Returns are NOT
accepted where an incorrect size has been ordered – please
measure your dogs neck size carefully before ordering.
Return
postage is to be paid by the purchaser.
Returned goods must be
unused, in new condition and not been tried on a dog.