Product details: Wordery

Essentials of Services Marketing by Christopher H. Lovelock 9789810686185 (Paperback, 2012)

Delivery

UK delivery is usually within 7 to 9 working days.
International delivery varies by country, please see the Wordery store help page for details.

Product details

Format:
Paperback
Language of text:
English
Isbn-13:
9789810686185, 978-9810686185
Author:
Christopher H. Lovelock
Publisher:
Pearson Education Centre
Edition:
2
Imprint:
Pearson Education Centre
Publication date:
2012-05-28
Pages:
720
Product dimensions:
209.55mm (w) x 266.7mm (h) x 22.86mm (d)

Overview

Make it easy for students to understand: Clear, Simple Language and Visual Learning Aids

The authors use simple English and short sentences to help students grasp concepts more easily and quickly. The text consists of full-colored learning cues, graphics, and diagrams to capture student attention and help them visualize concepts.

Know Your ESM presents quick review questions designed to help students consolidate their understanding of key chapter concepts.

Make it easy for students to relate: Cases and Examples written with a Global Outlook

The first edition global outlook is retained by having an even spread of familiar cases and examples from the world¿s major regions: 40% from American, 30% from Asia and 30% from Europe.

Help students see how various concepts fit into the big picture: Revised Framework

An improved framework characterized by stronger chapter integration as well as tighter presentation and structure.

Help instructors to prepare for lessons: Enhanced Instructor Supplements

·  Instructor¿s Manual: Contain additional individual and group class activities. It also contains chapter-by-chapter teaching suggestions.

·  Powerpoint Slides: Slides will feature example-based teaching using many examples and step-by-step application cases to teach and illustrate chapter concepts.

·  Test Bank: Updated Test Bank that is Test Gen compatible.

·  Video Bank: Corporate videos and advertisements help link concept to application. Videos will also come with teaching notes and/or a list of questions for students to answer.

·  Case Bank: Cases can be in PDF format available for download as an Instructor Resource.

About Wordery

Wordery is one of the UK's largest online booksellers. With millions of satisfied customers who enjoy low prices on a huge range of books, we offer a reliable and trusted service and consistently receive excellent feedback.

We offer a huge range of over 8 million books; bestsellers, children's books, cheap paperbacks, baby books, special edition hardbacks and textbooks. All our books are dispatched from the UK. Wordery offers Free Delivery on all UK orders, and competitively priced international delivery.

#HappyReading

Why should you use Wordery Specialist

We find rare books for you
These take a little longer to source. Please check the expected dispatch details above.

Secure payment via PayPal

100% genuine, brand new products
Wordery don't sell used products or
counterfeits - ever!

Proven customer service excellence

30 days return policy

Huge range
Over 7 million titles and growing, all at extremely competitive prices.

We leave feedback first

Detailed product descriptions


Essentials of Services Marketing by Christopher H. Lovelock 9789810686185 (Paperback, 2012)

Delivery
UK delivery is usually within 7 to 9 working days.
International delivery varies by country, please see the Wordery store help page for details.

Product details
Format:Paperback
Language of text:English
Isbn-13:9789810686185, 978-9810686185
Author:Christopher H. Lovelock
Publisher:Pearson Education Centre
Edition:2
Imprint:Pearson Education Centre
Publication date:2012-05-28
Pages:720
Product dimensions:209.55mm (w) x 266.7mm (h) x 22.86mm (d)


Overview
Make it easy for students to understand: Clear, Simple Language and Visual Learning AidsThe authors use simple English and short sentences to help students grasp concepts more easily and quickly. The text consists of full-colored learning cues, graphics, and diagrams to capture student attention and help them visualize concepts.Know Your ESM presents quick review questions designed to help students consolidate their understanding of key chapter concepts.Make it easy for students to relate: Cases and Examples written with a Global OutlookThe first edition global outlook is retained by having an even spread of familiar cases and examples from the world¿s major regions: 40% from American, 30% from Asia and 30% from Europe.Help students see how various concepts fit into the big picture: Revised FrameworkAn improved framework characterized by stronger chapter integration as well as tighter presentation and structure.Help instructors to prepare for lessons: Enhanced Instructor Supplements·  Instructor¿s Manual: Contain additional individual and group class activities. It also contains chapter-by-chapter teaching suggestions.·  Powerpoint Slides: Slides will feature example-based teaching using many examples and step-by-step application cases to teach and illustrate chapter concepts.·  Test Bank: Updated Test Bank that is Test Gen compatible. ·  Video Bank: Corporate videos and advertisements help link concept to application. Videos will also come with teaching notes and/or a list of questions for students to answer.·  Case Bank: Cases can be in PDF format available for download as an Instructor Resource.
About Wordery
Wordery is one of the UK's largest online booksellers. With millions of satisfied customers who enjoy low prices on a huge range of books, we offer a reliable and trusted service and consistently receive excellent feedback.We offer a huge range of over 8 million books; bestsellers, children's books, cheap paperbacks, baby books, special edition hardbacks and textbooks. All our books are dispatched from the UK. Wordery offers Free Delivery on all UK orders, and competitively priced international delivery.#HappyReading