Returns within 14 days are accepted for non-AS IS/no RETURN items. Buyer will pay to return defective items or items that were purchased in error or items that was intentionally purchased to return for whatever purpose. After inspection, we will issue a full refund to your PayPal account, but everything must be included just like it was shipped to you.
Restocking Fee
Items that are claimed to be not as described will be re-tested when received. If there is something wrong with it indeed there will be no restocking fee. Otherwise, there will be a 15% restocking fee.
Manufacturer's warranty applies to all brand new store items that are covered by manufacturer’s warranty. If your item is found to be defective and is being returned to the manufacturer or a designated place of service, the buyer will pay to ship the product for repair or replacement unless otherwise stated by the manufacturer.
Most brand new store items have a minimum of 15 to 30 days warranty from the time it is delivered. Please include everything that came in the package such as manuals, adapters and other accessories etc...
Feedback: After receiving your item, please do a complete test to make sure everything is working right, then post positive feedback with 5 star(* * * * *) ratings where applicable. You will receive your feedback automatically once the feedback is posted. However, if there is any issue, please let us know right away via ebay messaging so we can address and resolve the issue together.
Please keep in mind; we work hard to provide the best buying experience possible. This is our #1 goal and we will do anything reasonable to achieve that.
We do not ship known defective item without clearly stating that in the listing description.
In the unfortunate event that an item is delivered defective or DOA(dead on arrival), please let us know right away, we will provide instructions and options as to what to do.