Payment Policy
We accept PayPal payments only as it is safe and easy. Please pay as soon as possible, so we can have your item shipped quickly.
Postage
All items will be dispatched within 24 working hours upon payment clearance (excluding Sunday & bank holidays).
We ship products 1st class through Royal Mail postal service. Please be aware that there’s no tracking number available on standard delivery by Royal Mail. Choose the recorded service from our postage option if you require one.
Feedback
When you receive an item that is not what you expected, please contact us before leaving any negative feedback as we offer exchange or full refund. You can contact us through e-bay or our email indusoutlet@hotmail.com
Return Policy
We take Customer Satisfaction seriously and returns are accepted within the first 14 days of purchase, if the item is unused. The item must be in new condition and unmarked.
If you have received the item in damaged or defected condition, the item can be returned and it will be replaced.
If you are not happy with the item, and you would like return the item, the postage fee's will be paid back to us by the buyer.
Please contact us through eBay messaging system before sending the item back to us, and all returns will need to have a note attached explaining the reason of return/replacement request along with buyer's eBay ID.
Your refund/replacement will only be issued after the item is returned and processed.