SAME DAY SHIPPING
We need some information in
order to process your order in a timely manner. Unless
there is a color indicated in the title, then please
email us the following information as soon as you
purchase your item. Vehicle Model, Year, Make and Vehicle
Color Code along with a basic description of the color
(In your own words i.e. Black, Red, Brown Blue Etc.). If
you have trouble locating your paint code, you can use
the convenient paint code link below. If you still have
trouble finding your paint code, please do not hesitate
to contact us. We are glad to help.
If you have trouble locating your paint code, you can use the convenient paint code link below. If you still have trouble finding your paint code, please do not hesitate to contact us. We are glad to help.
All of our paint products are shipped within 1 business day and most are shipped the same day. We currently use FedEx, UPS and USPS to ship most of our products. Most items are shipped Home Delivery and Ground delivery. Some smaller packages may be shipped USPS. Tracking numbers will be sent at the time the label is created which is at the time the order is processed.
If, for some reason, you receive the incorrect
color, please contact us immediately. We will
send out the correct color to you free of
charge. In the unlikely event
that there is an issue with your touch up
paint, please contact us immediately and we
will take care of any issues in a timely
manner free of charge.
If you would simply like to return your touch
up paint, the buyer is responsible for the
return shipping and there is a 30%
restocking fee. Original shipping costs
incurred to ship the part are not refundable
in these cases.
Although we achieve a 99%+ color match rate
(please see our feedback), there is no way that
we (or any other paint manufacturer for that
matter) can guarantee 100% color match unless
we have an actual color sample from the
vehicle. Various environmental factors as well
as color variations at manufacturing facilities
make it impossible to paint match on paint code
alone 100% of the time.
Unfortunately, tricoat colors are not available
in touch up form. These are typically colors
such as pearl white or candy colors.