TIME BASED COMMUNICATION: YOU'LL KNOW THE STATUS OF YOUR PURCHASED ITEM WITHIN 1 BUSINESS DAY FROM THE PURCHASE DATE. YOU GONNA GET DETAILED  INFO ABOUT ESTIMATED SHIPPING TIME AND OTHER DETAILS REGARDING THE PURCHASE WITHIN 1 BUSINESS DAY FROM THE  PURCHASE DATE.  THE SHIPPING INFO, INCLUDING TRACKING NUMBER AND SHIPPING TIME WILL BE PROVIDED TO YOU BY THE END OF THE DAY YOUR ITEM IS SHIPPED.

FULL INSURANCE : ALL PACKAGES GOING WITHIN U.S ARE GETTING FULLY INSURED FOR THE TOTAL PRICE THAT WAS PAID IN THE CHECKOUT PROCESS. THE PACKAGES GOING INTERNATIONALLY ARE ALSO GETTING FULLY INSURED UNLESS YOU DON'T WANT THE FULL INSURANCE.

SHIPPING : WE STRIVE TO SHIP ALL PACKAGES WITHIN 1 BUSINESS DAY, BUT SOMETIMES BECAUSE OF ITEM AVAILABILITY PROBLEMS, WE CAN'T SHIP THE ITEM WITHIN 1 BUSINESS DAY. THAT'S WHY AS AN APOLOGIZING FOR DELAY ON SHIPPING WE OFFER $3/DAY FOR EACH CALENDAR DAY THAT HAS A SHIPPING DELAY.  THIS IS OUR CASHBACK FOR DELAY SERVICE. IF YOU'RE IN A RUSH TO GET YOUR PACKAGE, PLEASE CONTACT US BEFORE MAKING A PURCHASE. AS, SOMETIMES WE MAY NOT HAVE THE ITEM RIGHT IN THE STOCK AND THAT'S WHY WE CAN'T DO FAST SHIPPING - IT MAY TAKE UP TO 5 BUSINESS DAYS TO SHIP YOUR PACKAGE, IF WE DON'T HAVE IT IN THE STOCK AT THE DATE OF YOUR PURCHASE. AND ONCE YOUR ORDER IS PLACED, WE CAN'T CANCEL IT IMMEDIATELY. IT MAY TAKE SOME TIME TO CANCEL YOUR ORDER DEPENDING ON THE ITEM. IF, ITEM WAS PURCHASED ON WEEKDAY BY 07:00AM E.T. (NEW YORK TIME), THEN THAT ITEM SHOULD GO FOR SHIPPING IN THE SAME DAY. ANY ITEM PURCHASED ON WEEKDAY AFTER 07:00AM E.T., SATURDAY, SUNDAY AND OFFICIAL U.S HOLIDAY SHOULD GO FOR SHIPPING BY THE NEXT BUSINESS DAY. IF, ITEM IS NOT AVAILABLE, THEN IT'S GOING TO BE SHIPPED TO YOUR HOME ADDRESS WITHIN 1-5 BUSINESS DAYS FROM THE PURCHASE DATE. WE OFFER USPS, FEDEX, UPS SHIPPING SERVICES BOTH FOR DOMESTIC AND INTERNATIONAL SHIPPING. PLEASE, CHECK "SHIPPING AND PAYMENTS" TAB FOR MORE DETAILS REGARDING THE RATES AND DELIVERY SPEED. CURRENTLY WE DON'T OFFER DHL AND TNT SHIPPING. BUT, IF YOU REQUEST WE CAN CHECK THAT FOR YOU. DELIVERY TIMES FOR ALL INTERNATIONAL SHIPPING, MAY CHANGE DEPENDING ON HOLIDAYS, SOMETIMES BAD WEATHER CONDITIONS, CUSTOMS PROCESS AND OTHER REASONS THAT WE CAN'T CONTROL.

EACH COUNTRY HAS THEIR OWN CUSTOMS REGULATIONS REGARDING DIFFERENT PRODUCTS PURCHASED FROM DIFFERENT COUNTRIES. WE WOULD SUGGEST YOU TO MAKE A RESEARCH ON THE CUSTOMS REGULATIONS OF THE COUNTRY YOU WANT TO RECEIVE THE PRODUCT IN FOR THE SPECIFIC PRODUCT YOU'RE BUYING, BEFORE YOU MAKE THE PURCHASE. PLEASE, NOTE THAT WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS FEES, AS STATED IN OUR RETURN POLICY -  YOU CAN CONTACT US, IF YOU HAVE ANY QUESTIONS REGARDING THE CUSTOMS.

TRACKING NUMBER : TRACKING NUMBER WILL BE PROVIDED RIGHT AFTER YOUR ITEM IS SHIPPED. YOU'LL GET IT IN A MESSAGE THAT WE'LL SENT AFTER THE ITEM IS SHIPPED.

RETURN: RETURN IS ACCEPTED FOR CERTAIN PACKAGES WITHIN 14 DAYS FROM THE DAY YOU RECEIVE IT. PLEASE, CHECK OUR FULL RETURN POLICY FROM THE "SHIPPING AND PAYMENTS" TAB FOR DETAILS.

MONEY BACK GUARANTEE : THE PACKAGES DON'T USUALLY GET LOST OR DAMAGED. MANUFACTURE DEFECT  PROBLEMS DON'T USUALLY HAPPEN EITHER. BUT WE'VE GOT IT COVERED IN CASE IT HAPPENS. WE HAVE 14 DAYS FULL MONEY BACK GUARANTEE FOR LOST OR DAMAGED PRODUCTS.  BUT, PLEASE NOTE THAT WE DO NOT DO REFUND FOR MANUFACTURE DEFECT  PRODUCTS - WE DO REPAIR THROUGH MANUFACTURE FOR MANUFACTURE DEFECT  PRODUCTS. WE ALSO DON'T DO REFUND FOR THE PRODUCTS THAT YOU WANNA  RETURN BECAUSE OF THE CUSTOMS PROBLEMS, PRODUCTS THAT YOU BOUGHT,  DIDN'T HAVE ANY PROBLEM, BUT YOU JUST DON'T LIKE IT OR CHANGE YOUR  MIND. PLEASE, REFER TO OUR RETURN POLICY REGARDING DETAILED INFO FOR EACH OF THIS INDIVIDUAL CASES.

WARRANTY : THIS IS A STANDARD FACTORY WARRANTY THAT COMES WITH LAPTOP. PLEASE, CHECK WITH MANUFACTURER FOR WARRANTY DETAILS FOR THIS MODEL.

CONTACT US : IF YOU WANNA GET INSTANT ANSWER TO YOUR QUESTION(S), YOU CAN CONTACT  US ANYTIME (24/7) BY CALLING THE NUMBER BELOW. IF YOU CAN'T REACH WHEN YOU CALL, PLEASE LEAVE A VOICEMAIL INCLUDING YOUR BEST CONTACT  NUMBER AND NAME AND WE'LL DEFINITELY GET BACK TO YOU:

CONTACT NUMBER:             +1 603 997 9552      

IF YOU HAVE JUST ANY QUESTION, PLEASE CONTACT US. YOU CAN CONTACT US BOTH VIA EBAY AND  WITH THE PHONE NUMBER ABOVE. YOU CAN ALSO PUT YOUR COMMENTS AND MAKE SUGGESTIONS REGARDING OUR SERVICES ON EBAY - WE WOULD REALLY APPRECIATE, IF YOU DO THAT, AS THAT'S GONNA HELP US  TO IMPROVE CUSTOMER SATISFACTION - IT IS OUR TOP  PRIORITY.

ALL THE QUESTIONS GONNA BE ANSWERED WITHIN 12 HOURS.

EBAY STORE : WE HAVE LOT OF OTHER LAPTOPS AND OTHER PRODUCTS TO CHOOSE FROM. PLEASE, VISIT OUR EBAY STORE TO CHECK OTHER ITEMS WE HAVE ON SALE:  stores.ebay.com/primex-zone

                            FREE SERVICES THAT COME WITH PURCHASE

CASHBACK FOR PURCHASE : WE OFFER 1% CASHBACK FOR ALL PURCHASES. YOU'LL GET THIS CASHBACK ONCE YOUR ITEM IS SHIPPED.

SMS TRACKING  : IF, YOU LEAVE US YOUR CELL-PHONE NUMBER YOU WANNA GET THE  TRACKING NUMBER IN WHEN YOU  CHECKOUT PURCHASING OR JUST SEND IT TO US VIA EBAY MESSAGE, THEN WE'LL SEND YOU THE TRACKING NUMBER INSTANTLY RIGHT AFTER WE SHIP THE ITEM, SO YOU CAN GET QUICK UPDATE ABOUT THE SHIPPING STATUS.

FOLLOW UP : WE WILL TRACK THE ITEM WITH THE TRACKING NUMBER WE'LL PROVIDE YOU UNTIL IT'S DELIVERED AND OFFER HELP WHEN NECESSARY.

IMB - INTERNATIONAL MAILBOX : WE HAVE A SERVICE CALLED "INTERNATIONAL MAILBOX". IT ALSO CAN BE CALLED IMB. THIS IS WHAT THIS SERVICE IS ABOUT - IF,  YOU EVER WANT TO BUY SOMETHING TO YOUR HOME ADDRESS FROM EBAY OR ANOTHER  WEBSITES, BUT CAN'T, BECAUSE THEY DON'T HAVE INTERNATIONAL SHIPPING  SERVICE, THEN WE CAN HELP. WE WORK AS AN AGENT BETWEEN YOU AND PRODUCT PROVIDER (seller). TO MAKE ALL THE TRANSACTION SECURE FOR BOTH CUSTOMERS AND FOR US, WE ACCEPT PAYPAL ONLY. THE SERVICE FEE IS 50% OF THE TOTAL SHIPPING COST FROM U.S TO THE CUSTOMERS' HOME ADDRESS. FEE CAN BE NEGOTIATED. SO, THIS IS HOW EXACTLY THIS SYSTEM WORKS. IT'S 3 STEPS:

(1) WHEN YOU WANNA BUY AN ITEM FROM SELLER WHICH DOESN'T SHIP INTERNATIONAL,  YOU SIMPLY CONTACT US. WHEN YOU CONTACT US, PLEASE PROVIDE US WITH YOUR  FULL NAME, E-MAIL ADDRESS AND THE EXACT WEBSITE LINK OF THE PRODUCT YOU WANNA BUY - TO THE SUBJECT PLACE YOU CAN JUST PUT "INTERNATIONAL  MAILBOX" AND TO THE TEXT PLACE YOU CAN WRITE "NEED INTERNATIONAL MAILBOX SERVICE"

(2) THEN WE'LL GIVE YOU U.S BASED ADDRESS, SO YOU CAN SEND IT TO USA ADDRESS (our address) - WHEN YOU MAKE A PAYMENT TO PRODUCT PROVIDER (SELLER) SIMPLY CHOOSE THE  ADDRESS WE GONNA GIVE YOU AS A SHIPPING ADDRESS. IF, SELLER DOESN'T  EVEN ACCEPT AN INTERNATIONAL PAYMENT, THEN JUST TRANSFER THE TOTAL  AMOUNT (ITEM PRICE + SHIPPING COST TO U.S BASED ADDRESS + 3.9%+$0.30  PAYPAL INTERNATIONAL TRANSACTION FEE) TO OUR PAYPAL  ACCOUNT WHICH WE GONNA GIVE YOU AFTER YOU CONTACT US. THEN, GIVE US THE EXACT WEBSITE LINK WHERE WE CAN BUY THE ITEM FOR YOU AND PROCESS THE SHIPPING TO YOUR HOME ADDRESS AFTER RECEIVING IT TO OUR U.S BASED ADDRESS

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