Order Information 

eBay will automatically send you the confirmation email ,Once your order has been dispatched from our warehouse. 

Postage Information 

Your item will be carefully packed and dispatched same day If ordered before 2pm once payment is cleared 

and within 24 hours after 2pm orders (Mon-Fri)

Once you have received confirmation that your order has been dispatched you can expect this to arrive with 3- 5 Working days.

For any international orders please allow between 7 -10 working days for delivery.

Please note we must allow 15 working days before we can class your item as lost or stolen in the post.

 Do Not Panic IF you have not receive your order in time , Please do the following : 

If your order does not arrive within the estimated time and you have received confirmation that it was dispatched please check the following:

1) With any neighbours.

2) With any other resident at your property that might have the parcel but hasn't told you yet.

3) In any possible, safe places, that a post man might have left the parcel in.

4) That you have inquired at your local Royal Mail delivery office.

5) Re-confirm your delivery address so we can verify this is where it was sent.

For International orders please refer to your local postal company for their standard procedure in case this differs to the UK.

International Postage

We will post your items together as long as the total weight of the parcel is less than 2 kg. Postage for items shipped overseas is charged per item. This is to ensure a more efficient and faster delivery of your goods.

For International orders please allow 7 to 10 Working days for delivery.

All our orders are dispatched using Royal Mail.

Order Not Delivered /Damaged Item

Customer service and satisfaction is very important to us, if for any reason you are not happy with your purchase please contact us via eBay messaging service and we will be happy to assist you within 24 hrs 

We will ensure your shopping experience with us is hassle free and smooth

Please kindly email us before leaving any feedback, We will resolve the issue Asap.

Payments

 We only accept PayPal.

We always send the item to the address you give us on PAYPAL to ensure the security of the item. If you have changed your address, or want us to ship to another address, please change to the new address when you pay us with PAYPAL, otherwise we will not be responsible if the package is lost. 

Wrong Item Delivered: 

If we deliver the wrong item, please contact us within 14 days of receipt and we will replace your item as quickly as possible.

Returns Policy:

If you are not happy with your item please return in the original packaging and with all tags attached within 14 days. Goods must be returned carriage paid. Refund of purchase price will be refunded by the same method as the payment was made. Postage and packaging will not be refunded.

If your item is faulty or we have sent you something different to what you ordered, again please return it to us within 14 days and we will give you a full refund or replacement. Including postage and packaging.

Returns will not be accepted if the product is in a non-resalable condition, for example, worn, washed or used.

When trying-on the product, please make sure that the product is not marked by any smell or scent. If the returned product has been marked by a scent or smell, the product will become unacceptable for returns.

The information required while returning the product is, full name, address, original invoice and your eBay ID. 

If the returns is accepted, we will issue the refund excluding the shipping fees.