Based in west London, we are one of the largest stainless steel exhaust manufacturers and stockists in Europe, Apart from supplying you with 304 grade exhaust mufflers and components; we are also UK official distributors of Magnaflow, operating from huge premises near London Heathrow T5 Airport.

With years of experience in manufacturing and supplying trade and DIY customers with high quality Profusion products, means you will always get the best products at prices which are hard to beat. All items can be shipped worldwide or collected from our Trade counter in Heathrow.

What we can do for you is to give you clear advice and professional guidance to help you make an informed decision as to which exhaust system or part is best suited for your vehicle or application.

We not only stock an extensive range of Profusion / Magnaflow stainless steel exhausts but we also offer complete exhaust fabrication solutions. A custom built exhaust designed to your specification can be fun and exciting to have a part built on your vehicle where you have had direct input, you may want better performance increase, a deeper sound from your vehicle, you may want to save money with better fuel consumption or the fact that our exhausts come with a lifetime warranty, whatever your motives we can supply or build you an absolute awesome exhaust system which is way superior than so called competitors.

We are here to help you achieve your goal; Profusion Customs is a family run business with over 45 years experience and a passion for motorsport, we pride ourselves by bringing you the best quality products, and by cutting out the middleman, you get it straight from the manufacturers.

Call us now to discuss your requirement.

We accept payment by PayPal, Credit or Debit Cards, and Postal Orders. Cash on collection only.

By PayPal
We prefer payment by verified PayPal accounts with a confirmed address.

By eCheque
Please note that paying by eCheque through PayPal can delay your shipment by up to two weeks while payment clears through the PayPal system (check with PayPal on the expected clearance date). Once your eCheque payment clears, your item will be dispatched to you within 2 working days.

By Credit and Debit Card
We can accept payment with your credit or debit card. The card holder must be the person making the payment; items will only be sent to the card holder at their billing address. All payments are processed through a secure and dedicated terminal. Please contact us on 01753 68 68 78 to make payment. If delivery is required to be made to a different address, then this instruction will have to be made by email.

By Postal Order
Please contact us after purchase for our postal address. It is in your interest to send postal orders by Recorded or Special Delivery only.

Cash
We accept cash on collection only, goods can be collected from our Heathrow warehouse. (DO NOT send Cash via Post)
All payments are expected within 7 days after the last winning auction is closed. We reserve the right to file Non-Paying Bidder Alert if the payment has not received 7 days after the auction has ended.

Please remember that until payment has cleared and funds are in our account, orders are not final. No stock is allocated until this point.

Please be sure to ask all questions prior to bidding. When you bid, you are obligating yourself to the auction in the event that you win. We will charge a cancellation fee of 10% of the item price (covering the insertion fee & final value fee) if for any reason you change your mind.

Bidding on multiple auctions? Simply wait until all of the auctions have ended. Complete the checkout from the most recent email that you received from us.

VAT is Included and Invoices are available on request.

Please note Royal mail 24hr tracked and Express Delivery (Other 24 Hour Courier) is not a guaranteed next day service. If you require a guaranteed next day service please contact us.

If you are located in the Scottish Highlands, any of islands or Northern Ireland please contact us for postage rates. The following postcodes are considered as Highlands, Islands and Remote areas, and therefore are subject to higher postage charges: All AB postcodes, BT1-99, DD8-11, GY1-99, HS1-99, IM1-99, IV1-23, IV25-27, IV30-32, IV36, IV40-56, JE1-99, KA27, IV30-32, IV36, IV40-56, JE1-99, KA27-28, KW1-3, KW5-17, PA20-49, PA60-78, PH19-26, PH30-44, PH49-50, PO30-41, TR1-99 & ZE1-99.

All items are in stock and are despatched to you from any one of our worldwide warehouses within 1-2 work days of your payment being received. Please note that items purchased on weekends and Bank Holidays are despatched the next working day.

Collection
Collection is free and welcome from our Heathrow Warehouse trade counter.

UK Mainland Delivery
Royal Mail (1 - 3 working days) & UK Mail Couriers (1 - 2 working days) depending on the type or size of products purchased. Orders placed before 12.00pm (GMT) will be shipped on the same working day. Items ordered after 12.00pm on Friday whole day Saturday will be dispatched on Monday (all mail transit times stated above are best estimated.

Europe & Ireland
UK Mail Couriers - transit times do fluctuate, mostly 2-5 days and are not guaranteed.

If your country is not listed please email us through ebay.

Items being shipped to Ireland (IRE) or outside UK main land will require a telephone number. If no telephone number is given upon ordering, we do not take responsibility for any delays to your item.

For USA, Canada & rest of the world, please contact us for shipping rates.

SPRINT BOOSTER Shipping
Most items have a delivery time of 1-8 days although we carry some items in our Heathrow warehouse which can be dispached for 48 hour delivery for no additional charge please contact us via email or by phone on 01753 68 68 78 to confirm. Collection if free and welcome from our Heathrow Warehouse, however please confirm that item in located at this warehouse.

Please Note
We will only send replacement items once our shipper confirms the item is lost. This will be 21 days or more from date of dispatch. Please contact our customer service team via eBay or email us if your item is lost after the 14 day period. We cannot be held responsible for delays caused by our shipper, your local postal service or by International Customs Inspections.

P&P Explained
Our P&P costs include delivery charges, packaging, and handling fees; not just the cost of the postage stamp. To avoid any disappointment please do not bid on our items if you feel at all unhappy about the cost of P&P. Winning an item constitutes your acceptance of the above.

Please Note
All Items sent are recorded or tracked to door with tracking numbers; receiver will have to sign for release and it is your responsibility to make sure someone is available at the delivery address to accept and sign for the products, failure to do so will incur additional charges.

We do not ship to PO BOX or BFPO.

Damage or Lost in Transit
If item Box is received with damage please reject the goods or when you sign for goods mark as received damaged, once signed for it will be assumed that the item has been delivered in good condition.

If your item is received damaged, contact our customer service department within 48 hours and please forward pictures of proof via ebay.

Profusion Customs takes great pride in delivering a premium product and service to customers like you and it is our goal for you to be 100% satisfied with EVERY purchase you make from us. It is this philosophy which keeps our customers coming back and has made Profusion Customs the largest Exhaust Product retailer in the UK.

If for any reason are not satisfied with your purchase, Profusion Customs allows you to return the unused item back to us within 7 days for a REFUND FOR THE ITEM PRICE ONLY. Bid with confidence! We’re certain you will enjoy shopping with us.

Returns policy:

We stand behind the products we sell. If for any reason you are not satisfied with your purchase, well be happy to process an exchange or refund the product less P&P within 7 Days of your purchase. All return items will require a RMA number, which is given by our Customer Service Department only. Please allow 10-14 days for returns and exchanges to be processed..

Please inspect all of your item(s) upon receipt.

All returned items MUST be in brand new condition which means the item is never installed and kept in the original packaging, otherwise you will be subjected to a minimum 25% restocking fee

We will not reship replacement(s) before we get a claim approval for the lost or stolen item(s) or the returned item from customers

In most cases, all shipping and handling fees are non-refundable, unless it has been approved by our Customer Service Department

Any item(s) that the buyer states as defective will be tested by our Returns Department, if there are no problems or errors found during testing, there will be a mandatory 25% restocking fee for the price of the item.

Once the RMA# is issued, the buyer will have 7 days to return the item, if any items are returned after 7 days, the item(s) are subject for rejection. If the items are returned without an RMA#, we reserve the right to reject the item or charge the buyer a 25% restocking fee.

All items are brand new unless otherwise stated.

PROFESSIONAL installation is highly recommended. Buyer assumes all risk on usage.

Opening Times

Monday - Saturday 10am - 6pm

Location

Profusion Customs

Unit 8

Coln Industrial Estate

Bath Road

Colnbrook, Berkshire

SL3 0NJ

01753 686878

Collections and enquires require advance booking to avoid disappointment

All correspondence must be made via eBay.

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If you have questions or need technical advice for an already purchased item please contact us, we’d love to hear from you. For items already purchased, kindly include your item number for faster response time.

Profusion Customs operates from Monday - Saturday, 10 am to 6 pm (GMT).

**Attention Hotmail, AOL, Yahoo, and MSN email account holders**
These email systems are known to occasionally block incoming emails or filter them to the SPAM folder. If you do not hear from us, please call us directly on 01753 68 68 78.