eBay

We will try to meet all your service requirements. If you feel that any part of the service is inadequate please contact us or email through eBay before leaving your feedback, we will guarantee a positive outcome.

Returns

Returns are accepted, If you are not satisfied you can return your product within 14 days. If this is the case please contact us immediately to organize your return, you can do this by emailing us on eBay or contacting us by telephone. All returns must be posted in original condition and packaging to ensure uncomplicated refunds. All returns must be accompanied with the original invoice. Returns will not be accepted if in a non-resalable condition, worn or washed. Please be aware when trying on items that you make sure the items are not scented or marked by any perfumes, smoke etc. Any items with this will not be accepted for return. When you return your product please supply us with the following information: Full Name, Address, eBay user ID, Date of Return and Reason for return.

All customers are liable for the cost of postage and packaging on any returned items. Postage costs will not be refunded. Customers are encouraged to take note of the package tracking number, which acts as proof of return. Once your item has been received, we will let you know, and will further issue your refund excluding the original delivery charge. All costs of returning an item to us is your responsibility. We will refund you using the original method of how you paid, so if you paid through PayPal we will refund you back through PayPal.

When returning items which were FREE postage when originally bought, there will be a reduction of £.99, £1.99 or £2.99 on the overall price depending on the weight of the item.

Faulty Goods:

All goods are new unless stated otherwise. Any item found to be damaged or faulty when received must be returned to us WITHIN 14 DAYS of receipt. The postage cost will be refunded for damaged or incorrect items.

Non Faulty Goods:

We accept the return of goods that were wrongly ordered or ordered in error for exchange. These items must be returned to us carriage will need to be paid by the buyer.

Briefs are non-Returnable due to Health and Saftey Reasons