We offer a 14 day return/exchange policy for our products. You can choose refund or exchange if you are dissatisfied for any reason with your product. For GSP Items Buyer has to incur the RETURN POSTAGE. Only factory defects are accepted as a reason for a return. In the case of factory defects, we will replace the product for you When returning an item, it must be in all of the original packaging and include all of the original accessories or items that came with it. The item and package should be in original and perfect condition. You will be required to cover shipping on the return of defective items. All returns MUST be done within 14 days of date of purchase. Please note that we cannot give refunds or replacements after the 14 day limit has expired. When sending in a return, please note that it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible. We are extremely fair, and in the rare event of something out of the ordinary happening with our products or shipping, we will gladly work with you to find a solution.

All of our products ship directly from our different warehouses across the United Kingdom so you get your items quickly and in perfect condition. We know how important it is for you to get what you ordered and get it fast. Our products are a 100% authentic and brand new. We work with the biggest suppliers of high quality products to bring you only the best items. It is very important to us that we put our customers first and you will see this reflected in every transaction with us. We consider it a top priority that our customers are happy and in the rare event that they are not, we do everything we can to fix the situation. No customer will walk away from our store unhappy. If there's a problem, just let us know and we fix it. We guarantee you only the best experience when shopping with us!