Customer Promise:  

Your satisfaction is always guaranteed.  In the rare instance, there is a problem with your purchase, we will work with you to make sure the issue is resolved, and you are completely satisfied. 

Shipping Policy:  

We know you want your purchase now, so we won't wait to ship it.  We will ship the same day if possible.  We will determine the best carrier for your item based on size, weight and destination.  Shipping is always free or low, to the to the 48 contiguous United States.  Careful packaging is always a priority.  I personally do all the packaging, and do my best to ensure quality and accuracy. 

Return Policy:  

Our returns policy is simple. If you are not satisfied for any reason just return the item to us within 30 days and we will give you a full refund. If we made a mistake, we will even refund shipping cost. If tags are removed, we will have to access a 20% charge, on returns.  Our ultimate goal  is your complete satisfaction. 

Feedback:  

We will provide feedback as soon as the transaction is complete.   Your satisfaction is always guaranteed.  

International Customers:  

We welcome international customers whenever the item qualifies for international shipping.  There are a few particulars with international freight:

Even though we ship within 24 hours, shipping to some countries can take a couple of weeks.  Once the item arrives in your country's customs, they can hold the item as long as they want to. In isolated cases, it could be for as long as, 4-6 weeks. Please understand that this is a possibility.

If the item weighs less than 4 pounds, there are two options for shipping: First Class International is a low cost shipping method, but it does not offer tracking. If you want to be able to track the item, you need to request Priority Mail International. This option is more expensive, but allows you to follow the progress of your package.  When the item is over 4 pounds, Priority Mail International is the only option available. 

Please note: Import duties, taxes and charges are not included in the item price or shipping cost.  These charges are the buyer's responsibility.  Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.  We will not under-value merchandise or mark the item as a gift on customs forms.  Doing so is against U.S. and international laws.