- We mainly accept payment through PayPal.
- Payment should be done within 7 days after the end of the Auction. Otherwise Unpaid Item Dispute will be filed with eBay.
- International Buyers Please Note:
- a) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
- b) Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- We offer all kinds of International Flat Rate registered shipping service to all buyers in the world. We can also offer FedEx, DHL, EMS, TNT or UPS faster service if buyer is willing to pay extra cost.
- Product will be shipped within 1 business day after full payment is received and verified. Here is the International Shipping Time for reference:
- We ship the package to your confirmed shipping address in PayPal. Please tell us your shipping address in time if it is different from the one in PayPal.
- The tracking number will be given for the customer to check the shipping status online (registered or faster service only).
- We are not responsible for any wrong or undeliverable addresses. Please verify and update your shipping address on PayPal during checkout.
- Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred. So, please ensure that the address you have provided is correct and current, and don't use non-standard abbreviations. Otherwise, you are required to pay the re-direction fee and other charges that might incur.
- We stand behind every product we sell.
- We offer 60-day refund, and 1 year manufactured warranty on all products. Warranty period starts from the date of purchase.
- After 60 days from the date of purchase, all return can only be replaced by same item, unless this item is out of stock at that moment. Buyer need pay the shipping fee.
- * Warranty will be voided if the product is mishandled or physical damaged by customer. We will refuse back all the returns which are out of warranty.
- * We are not responsible for any kind of compatible issues, or problems related to any specific software or games.
- In order to return an item, buyer must contact us to request a RMA # (Return Merchandise Authorization Number).
- RMA number should be written on the outside shipping box or on the return label. The RMA number must not be written on the manufacturer's product box.
- We will replace the defective items, provided that they are in stock within the warranty period posted with the listing and the buyer return the original item and pay for the S&H cost for the replacement. Replacement will be made upon receipt of the returned item.
- We will refund the purchase price if buyer prefers a refund and send the original item back at his/her own cost. Refund will be made upon receipt of the returned item.
- All non-defective, undamaged products are subject to a 15% restocking fee (except where prohibited by law) if returned opened or in a non-factory sealed box. There is no restocking fee for damaged or defective products. Shipping & handling cost are not refundable.
- We greatly appreciate your 5-Star POSITIVE Feedback. We have a program which automatically replies as soon as you leave your feedback.
- We aim to offer each of our valued customers the 100% Satisfaction Product and Service. So if you have any problems, please e-mail us immediately before leaving neutral/negative feedback. Please give us the opportunity to resolve a problem. If no response within 1 work day, please check the spam in your mail box or contact us again via eBay.
- All communications are handled through Email. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience.
Our company is located in China, East Eight Zone, woking time is 9:00 to 18:00, Monday to Friday. Customers can contact us by eBay messages.
