Customer Promise:

Your satisfaction is always guaranteed.  In the rare instance, there is a problem with your purchase, we will work with you to make sure the issue is resolved, and you are completely satisfied.

Shipping Policy:

We know you want your purchase now, so we won't wait to ship it.  We will ship the same day if possible.  We will determine the best carrier for your item based on size, weight,destination and speed of delivery.  Shipping is always free or low, to the to the 48 contiguous United States.  Careful packaging is always a priority.  I personally do all the packaging, and do my best to ensure quality and accuracy.

International Customers:

We welcome international customers whenever the item qualifies for international shipping.  There are a few particulars with international freight:

Even though we ship within 24 hours, shipping to some countries can take a couple of weeks.  

If the item weighs less than 4 pounds, there are two options for shipping: First Class International is a low cost shipping method, but it does not offer tracking. If you want to be able to track the item, you need to request Priority Mail International. This option is more expensive, but allows you to follow the progress of your package.  When the item is over 4 pounds, Priority Mail International is the only option available.