About Us: Rochsons Products is a family owned business and we are based in the Northwest Suburbs of Chicago, Illinois.  We have kids who will be going to college before we know it, so this business will help fund their tuition.  We do our best to describe the items that we sell accurately.  If we make a mistake, please let us know and we'll make it right, we always want our customers to be satisfied.

Shipping:  We work hard to ship our products within two (2) business days after payment, however, many times we are able to ship sooner than that.  We mostly use the United States Postal Service (USPS) but we also use UPS and FedEx for larger items.  For larger items like furniture, we generally do local pickup only or can sometimes arrange shipping with Greyhound bus lines.

Returns:   As we mentioned above, we want our customers to be satisfied.  We try to treat our customers as we would like to be treated, so if something doesn't meet your expectations, just tell us why and we'll set up a return.  Ideally we'd like to take care of returns within 14 days after you receive the item.  The buyer will normally pay for the return shipping unless we made a mistake in the listing.