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We accept PayPal only.
- All major credit cards are accepted through secure payment processor PayPal.
- Payment must be received within 7 business days of auction closing.
- We ship to your eBay or Paypal address. Please make sure your eBay and Paypal address is correct before you pay.
- All items will be shipped to buyer's ebay address. Before you pay, please make sure your address in ebay matches the address you would like us to ship to.
- After your payment is cleared, we will carefully pack your item and despatch it in 2--5 working days.
- All our products are carefully selected by our designers and sourced directly from the factory which are all handcrafted and finished upon your order. We appreciate your understanding that the shipping time would be estimated approximately 10 to 20 working days.
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be prior to bidding. Please check with Custom office to determine what these additional costs would be prior to bidding.
- We are committed to give you the best customer service possible. If for any reason you are not totally satisfied with your purchase, please contact us prior to leaving the neutral or negative feedback. We will make you a 100% happy customer.
- If for any reason you wish to return the item, contact us within 14 days from the delivery date and we will give you a full refund or exchange. Only unused, undamaged and item in its original condition can be qualified for a return.
- Buyer is responsible for return shipping fee. Please contact us to get a reference number BEFORE sending out your return. Goods without reference number will NOT be accepted. Please write the reference number on the returning package.
- We are not liable to customer for any damages beyond the amount of money that customer has actually paid us.
- We care about our valued buyers. Please contact us via email with any questions or concerns. We will reply to messages within 2 business days.
- Emails received during the weekend will be replied on next business day. If you do not received a response from us within our promised time window, please check your junk or spam mailbox.
- Our goal is to make sure you are TOTALLY satisfied with your purchase with us. If you are happy with our item and service, please do leave us positive feedback and 5 star rate.
- Please email us before leaving any 1 or 2 ratings, neutral or negative feedback or open any dispute. We endeavour solve your problem at our best. Please give us the opportunity to resolve any problem you might have.
- We will do our best to provide the best products and service to gain your satisfaction.
- If you have questions about anything, please do not hesitate to contact us any time by sending ebay message
- Please check item carefully after receiving, we look forward to received your precious 5 star Positive Feedback.
- Please do not leave neutral or negative feedback before contacting us, we are sure we can solve your issue, and gain 100% satisfaction.
- Please do not hesitate to contact us for any questions by sending ebay message.
