As a service to our customers we sell discounted parts on an exchange program. Those who comply to purchase items on this program are required prompt return of defective parts to FuserNow. Any items purchased on exchange are subject to a fee if the exchanged item(s) fails to be returned.

CORE EXCHANGES MUST BE RETURNED WITHIN 15 DAYS 

If the CORE(s) is not returned to us 15 days after the date of purchase, a courtesy reminder will be sent with an assigned date for the CORE(s) charge. After 30 days from the original purchased date, the CORE(s) will be charged to your credit card for $100.00. We will approve any discounted rates available and therefore, enforce these deadlines to accommodate your needs. Credit will not be issued for any parts received after 30 days, unless prior arrangements have been made.

As a reminder, returned CORE(s) with missing parts, damaged beyond repair, or cannot be refurbished, will not be accepted. We reserve the right to refuse CORE(s) exchanges of such items. If you want to exchange an item - Do Not attempt to repair the CORE(s). It must be sent in its current condition.