We provide Free Worldwide Shipping! All orders are free of charge anywhere in the world!
However any possible taxes levied in the hometown of the purchaser is settled by our clients.
Items are usually shipped within 24 hours after receiving payment for the order. Express shipping is available, please contact us about that.
Shipments cannot be made to P.O boxes.
No item is shipped until full payment has been received through PayPalWe are committed to providing each customer with the highest standard of customer service. If there is any problem with the item please contact us. We solve all issues. Before returning an item you must contact customer service to obtain a return approval (RMA number). New items can be returned for a money refund or a replacement/exchange item. To be eligible for a return the items must be in the exact same condition as we sent them and in the original box. All internal packing materials, instruction manuals and all additional items and accessories must also be included in its original condition.
Shipping an item back to us without contacting us first, may lead to refused delivery on our side and package being returned to you, at your cost. Shipping and handling charges are not refundable. All returned packages will be charged return shipping. Items that are shipped free, if returned, a refund less our original shipping cost will be given. Refusing a delivery is not an acceptable way to return it. All returns must be pre-approved. Refused packages will be treated as an unauthorized return and will be charged 15% restocking fee pluse double the shipping cost (since the carrier will be charging us for both ways). Please make sure we authorized your return. a restocking fee of 15% for handling and processing will be charge for returning items. If your package was damaged during transit a claim needs to be filed with the carrier. You must keep the box and all packing material for the carrier to inspect. A valid phone number is required for shipping and may be used for payment verification & shipping protection. The carrier will send the package back to us after 3 unsuccessful attempts to deliver; if this happens you will be charged additional shipping charge of double the shipping cost (the cost of shipping back and forth). If you have any questions regarding our policies please do not hesitate to contact us.
Thank you very much
Talore Diamonds.