RETURN POLICY: All items to be returned require an RMA (Return Merchandise Authorization) number. Please request an RMA number before returning your item. Please state the reason for the return. We will refuse returned item that has no prior authorization. All returns must be in its original condition complete with all the packaging, manual, warranty forms and accessories. We will email you back an RMA number to stick outside the box. The buyer should shoulder the freight in returning the item for we will be the one to pay the freight in shipping the replacement back to you. REFUNDS: The refund is computed as follows: amount paid less 15% restocking fee, less actual freight (the amount paid to pay to ship the item to the buyer even if its "free shipping"), less cost of missing parts and accessories if there an WARRANTY: Limited warranty is provided by us for a period of 90 days, unless otherwise indicated in the item description. Some brand new products carry a warranty for a period of one year. There is a warranty sheet included in the box. If you want an extended warranty, you can purchase it here in the link provided at the bottom of this page. Item Condition: INTERNATIONAL BUYERS: If you are buying goods in USA, you may be subjected to import duties and taxes which are levied by your government customs. You have to pay these taxes. Customs policies vary widely from country to country, so you should contact your local customs office for these regulations before buying. Please be aware that cross-border deliveries are subjected for inspection by customs authorities. Generally, we declare the cost of the item based on the actual value of the goods, so please do not email us to declare the item as a “gift”. If the item that is shipping back to you was a repaired or replaced item, then we will declare it as a “repaired item”. The shipping fee is applicable only to the 48 contiguous USA States. We can ship to Alaska, Hawaii, Puerto Rico and some international countries at our own discretion. Please email us with your zip code or shipping location before buying so that we can provide you with a shipping quote. Sometimes we list items with "Free Shipping" The free shipping is only applicable to 48 contiguous USA states with a street address. If you live outside this area or have a P.O. box address, please email us for a shipping quotation There is a surcharge fee for APO or Military boxes. If shipping is free, we have the option to ship with any carrier of our choice. Signature Requirement: Refused/ Return To Shipper: We accept PayPal payments only. That means we do not accept credit cards payments by phone. You can pay using your credit card via PayPal. PayPal accepts all major credit cards, Visa, MasterCard, American Express, and Discover. PayPal also accepts personal checks subject to clearing. Sales Tax: FEEDBACK CUSTOMER SUPPORT: PLEASE BID WITH CONFIDENCE |
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