Highlight Features:
- Unique,
innovative design. Extraordinary gift in the season. - Keeps your iPhone safe and protected
in the stylish case. Shock absorbent and
shatterproof. - Easy access to
all buttons, controls and ports. Plug your charger, cable or headset without
removing the case.
About Us
Tailwind
® is a professional fashion design firm and multi-channels internet
retailer located in NYC. We dedicate in providing cutting edge fashion
products with unique design, quality guarantee and unbeatable price.
Risk Free Shopping Experience: * Quality guarantee and extended 45 days return policy. * Straight-forward and honest product information, be well informed before you make the decision. * Professional customer service with in-depth industry knowledge.
Shipping
Information
Domestic Shipping: We
charge Flat Rate shipping and handling fee to ensure the smooth shopping
experience. Orders will be shipped out within 1-2 business days via USPS First
Class Mail or Priority Mail (upon request). If your order cannot be shipped right now, we
will contact you immediately and inform you the reason for the delay.
USPS
First Class Mail takes 3-5 business days to deliver, therefore your order
should arrive in 4-7 business days after you place your order.
USPS
Priority Mail takes 2-3 business days to deliver, so you can receive your order
in 3-5 business days.
It might
take extra time to deliver if you live remotely, in US Protectorates, APO/FBO
address or during the Busy Holiday Time/ Extreme Weather Conditions.
International Shipping:
USPS First Class Mail International usually delivers your package in 2-4 weeks. However, please understand that the factual deliver time may vary depend on your local Custom as they might hold your package.
We'd love to provide USPS First Class Mail International as an economy shipping option to serve world wide customers. However, please understand that the tracking number is NOT available if you choose this service and we are NOT responsible if the package lost! Please be patient for the delivery since it's out of our control, or, choose USPS Express Mail International (with tracking number, deliver in 3-5 Business Days) or USPS Priority Mail International (with tracking number, deliver in 6-10 Business Days) as the guaranteed track-able shipping services!
Return Policy
Our Philosophy and extended 45 days return policy: Tailwind takes quality control and customer service VERY SERIOUSLY, we never sacrifice product quality by involving pure price competition. You and those who receive your gifts must be delighted, or we will replace it with another item of your choice or a full refund of the purchase price, minus delivery charges. Our no-risk return policy enables you to return your purchase for any reason within 45 days since you placed your order. We will handle your request promptly and courteously. However, buyer will be responsible for return shipping or exchange shipping cost.
If
you receive a damaged or incorrect item, contact us no later than 5 business
days of receipt so we can repair or replace the item. We will cover return
delivery charges and repair costs without any charge to you. Please be sure to contact us before you leave a
negative feedback. We appreciate you give us the chance to make thing right via
effective communication:)
We accept payment via PayPal only.
Payments are expected within 3 days of purchase.
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