Q1: How do I pay for my purchase?
A: DaioneTlecom accepts the following payment method.Paypal
Q2: When will the item be shipped out?
A: The item will be shipped within 5 business day once payment completed.
Q3: Where do you ship from?
A: The item ships from Japan.
Q4: How to solve the problem of losing package?
A: We will resend a new item or give a refund to you as compensation once we confirm the problem
Q5: How to solve the problem of broken package?
A: We will resend a new item or give a refund to you as compensation once we confirm the problem
Q6: Where is my tracking number?
A: Please log on your account. Click "my ebay"---"my summary", or open your emailbox and find the shipping notification email.
Q7: How to solve the problem of broken package?
A: We will resend a new item or give a refund to you as compensation once we confirm the problem
Q8: Is this product original?
A: All of our products are 100% official products. Please sure that we never deal fake or bootleg.
1. Worldwide shipping to the address registered at Paypal Account.
- It is usually shipped within 5-business days after payment verification.
- Combine shipping is available and please contact us for details.
2. International Buyers – Please Note:
a. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
b. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
3. We do not ship on weekend or public holidays.
4. Item normally will arrive in 7-16 working days but sometimes goes to 25-30 days for remote area. That is depends on the freight in different countries.
We accept return within 30 days from the receipt of the item for refund.
In that case,we cannot cover the round-trip postage and the repair cost.Buyers need to bear both of them.
Please contact us first before return the item.
Only paypal payment is accepted.
Please settle payment within 4 days.
1. If you are dissatisfied for any reason, please do not be quick to leave negative/neutral feedback. We work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you.
2. If you are satisfied with the product you received,please leave us positive feedback and 5 stars of DSR.