If you have bought the item in error, and the item is completely unworn, then you can send it back to us within 14 days, with a note explaining, and we will refund you. You will be responsible for any returns
costs, and we recommend using a recorded mail service. Please also email us to explain what has happened
Please include on the note: Your Full Name, Order ID (printed on your invoice), eBay User ID and Paypal email address.
If your item is faulty, please email us, and we will offer a replacement at our discretion. Items can sometimes be damaged in the post by the Royal Mail or the Courier. Items are insured
All items have a warranty. Please email us if you have any questions at: sales@bluestoneuk.com