We Currently Accept These Payment Options:

• PayPal
• Credit Cards & Bank Transfers Through PayPal (MasterCard, VISA, Discover, American Express)
• eBay Gift Cards
• eBay Bucks Certificates (Applied During Checkout)

Please Contact Us For These Other Payment Options:

• Cash On Pick Up
• Postal Orders

We Require Immediate Payment for all of our Buy It Now Listings. If you have any issues with completing the payment process please contact us.

Domestic & International Shipping-

Domestic Shipping-

We Ship to the address given through eBay. Please be sure to verify your address during checkout. We are not responsible for any incorrect or undeliverable Ship to Addresses.

• We do ship to APO/FPO and Post Office box Addresses
• We do ship to Alaska, Hawaii, Puerto Rico and Guam (same price as continental USA)
• We do offer local pick up (please contact us to arrange time)

We combine any and all shipments. If you would like to take advantage of this offer please place all of your items in the eBay shopping cart and select "Proceed to Check Out". If you have any issues with this process, please contact us.

Global Shipping Program-

The Global Shipping Program makes it easier for buyers in some countries outside the US to purchase items from US sellers. The seller ships the item to a global shipping provider located in the US and the global shipping provider ships the item to you. When you purchase an item through the Global Shipping Program, you receive international tracking at no additional charge and pay any applicable import charges upfront. There are no additional charges at delivery. You'll see an estimate of the international shipping charges and any import charges in the item listing. The final charges appear at checkout.

International shipping charges are calculated based on a number of factors including your delivery address, shipping weight, and package dimensions. A network of shipping carriers is used to provide fast and reliable international shipping at competitive rates.When you pay for the item through PayPal, you are authorizing 2 payment transactions. The first payment goes to the seller and consists of the item cost. The second payment goes to the global shipping provider and consists of the international shipping costs and any import charges. After you've completed checkout, you can review these charges on the Order details page. The Order details page shows the total charges and the payment amounts to the seller and global shipping provider.

More Details - http://pages.ebay.com/help/buy/shipping-globally.html

Regular International Shipping

We ship just about anywhere in the world, please check your location in the chart above. If you have any questions about combining shipping please contact us.

VERY IMPORTANT *** Please note that import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up; please do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior. Please research before purchasing this item so that if any VAT or Taxes are required upon delivery you are not taken by surprise. Visit www.uscib.org to get a general idea of the customs fees for your country. ***

Return Policy -

If for any reason you need to return your shoes, you may do so under the new eBay hassle-free returns process. If you were looking to exchange the product this process does not currently allow for exchanges, for instance, for an item in a different size or color. We recommend that you return the original item and then place a new order for the exchange. Thank You

1. To start a return, find the item in the Purchase history section of My eBay. Select Return this item and click View returns details from the More actions drop-down menu.
2. Select the reason for the return. You'll see your anticipated refund amount. (20% Restocking May Apply)
3. Print a return shipping label and packing slip. (Could take 2 days to become printable)**
4. Pack the item carefully. Include the packing slip, affix the shipping label, and send the item back to the us within 5 business days of starting the return. You can drop the package off at the post office or schedule a pickup with the US Postal Service.
5. You can track the status of the returned item in the Purchase history section of My eBay. We will issue your refund after receiving and inspecting the returned item.

If eBay determines that a buyer has abused the managed return process or Buyer Protection, the buyer may be subject to a range of actions, including limits on buying and selling privileges and account suspension.
Examples include:
              Selecting an inaccurate reason for return
              Disregarding item conditions required for return.

More Details- http://pages.ebay.com/buy/hasslefreereturns/

           http://pages.ebay.com/help/buy/return-item.html

**In some cases, before you can print the shipping label for your return, eBay may need to verify a few details. The label will be printable within 2 business days. **

The item must be unused, unworn, and include any paperwork that may have been sent with your item.  Place your item in a shipping bag or box. Do not place any shipping labels or packaging tape directly onto the item’s original box as it damages the box and can no longer be sold as new in box. Be sure to include the return packing slip provided by eBay, this will insure efficient and proper credit within a timely manner.

Please Note: Returns are handled twice a week by our Returns Department, therefore processing time will vary based on date item is received. We have 100’s of individual items in our eBay store at any given time and select items are non-returnable. Please read each individual listing for the policy. Thank You.

Feedback Policy -

Mistakes happen, please allow us some time to fix them. We are one of the fastest shippers on eBay and every once in a while we make a mistake. Before you decide to leave negative or neutral feedback please contact us. We will do everything in our power to make it right. We have worked extremely hard to earn a high customer satisfaction rating, so your opinion and satisfaction is extremely important to us.

If we make a mistake, we will do everything we can to fix the problem as quickly as possible. Please contact us as soon as the error is noticed, otherwise we will assume that everything is correct.

Contact Us-

Please feel free to Contact us if you have any questions, comments, concerns or issues with you order

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Twitter: @northeastshoes 

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