Get 5 free mystery charms when you
place a charm order
over £15 with us on eBay.

FAQ. (Frequently asked questions)
Get an instant answer to your question here.

How long for delivery?

We usually post items within 24 hours by first class post
Most items arrive with 1 - 2 working days

Has my item been posted?
Your eBay purchase history page will tell you if your item has been posted.
Typically, items are posted within 24 hours.

I need something really fast!

Our delivery speed is the same for everyone, we treat all customers equally & therefore we can not give anyone preferential treatment.
Almost all orders are dispatched within 24 hours, but we can not guarantee you an exact delivery date.


What is your VAT number
GB161259320

Why haven't you replied to my email or message?
We aim to reply within 24 hours or less (usually less).
If it has been over 24 hours, please send your message again as we may have missed it.

My order hasn't arrived?
Most items arrive within a couple of days, but please allow 7 working days from payment before asking us where your item is. If it has been over 7 days please get in touch