WE ONLY ACCEPT PAYPAL

DOMESTIC SHIPMENTS:

Domestic orders of $10 and above
will be shipped free of shipping charges. Such orders may take anywhere up to 5-8 business days. (Tracking Code Provided)

Domestic Express Shipping
(Tracking Code Provided) $21.99 Fee Per Package $4.99 Each Additional Item 1-2 Business Days (Provided that the order has been placed by 1:00 pm the previous business day)

Domestic Priority/Expedited Shipping
(Tracking Code Provided) $5.95 Per Package $1.99 Each Additional Item 3-5 Business Days

CANADA SHIPMENTS:

Canada Express Shipping
(Tracking Code Provided) $34.99 First Item $5.99 Each Additional Item 3-5 Business days

Canada Priority/Expedited Shipping
(Tracking Code Provided) $24.95 First Item $3.99 Each Additional Item 5-8 Business Days

Canada First-Class Shipping
(Tracking Code Provided) $12.99 First Item $2.99 Each Additional Item 7-10 Business Days

INTERNATIONAL SHIPMENTS:

Priority International Shipping to Available Countries
(Tracking Code Provided) $42.95 First Item $1.99 Each Additional Item 15-35 Business Days (All International orders will be shipped with USPS Priority Flat-Rate Shipping)

APO/FPO U.S. Military Addresses and U.S. Territories
$4.99 First Item $1.00 Each Addition Item 4-8 Weeks (Holidays excluded)

RESTRICTED USPS COUNTRIES:

Perfume4us is prohibited of shipments to certain international nations, as our method of shipment is USPS. Unless a shipment is being sent to an APO/FPO U.S. Military address and U.S. Territories, the United States Postal Service does not deliver to the following countries:

• Afghanistan
• Algeria
• Angola
• Belarus
• Bosnia
• Burma
• Burundi
• Congo, Republic of the
• Democratic Republic of the Congo
• Republic of the Cote d’ Ivorie (Ivory Coast)
• Croatia
• Cuba
  
• Herzegovina
• Iran
• Iraq
• Jordan
• Liberia
• Libya
• Moldova
• Montenegro
• Nigeria
• North Korea
• Paraguay
• Serbia
• Sierra Leone
• Somalia
• Sri Lanka
• Sudan
• Syria
• Togo
• Yemen
• Zimbabwe

For further information, please refer to the Internationally Restricted Products/Locations section

INVALID OR UNCLAIMED SHIPPING ADDRESSES:

If a customer provides an Invalid or Unclaimed Shipping Address, Perfume4us will charge the customer for re-shipping the order.

INTERNATIONALLY RESTRICTED PRODUCTS/LOCATIONS:

Perfume4US is legally prohibited of shipping certain name-brands outside of the United States. Such brands include Dermalogica, IMAN, NYX Cosmetics and Jane Iredale. Also restricted by law, is the shipment of particular brands to the European Union. These brands include Davidoff, Joop!, Jil Sander, Nikos, J.Lo/Jennifer Lopez, Calvin Klein, Lancaster, Chloe, Marc Jacobs, Kenneth Cole, Sarah Jessica Parker "Covet", and Cerruti.

Fragrance items and products containing alcohol are categorized as “dangerous goods.” We are restricted by international postal regulations to send such products by standard air-mail. All orders containing such items must be sent through Priority International Shipping via USPA. This way such items may be tracked with a tracking code.

Unless a shipment is being sent to an APO/FPO U.S. Military address and U.S. Territories, the United States Postal Service is restricted to ship to certain countries. Expedited shipping services to APO/FPO U.S. Military addresses are not available, and shipments to such destinations may take up to 8 weeks. For a full list of countries excluded from shipment services by the United States Postal Service, please refer to the Restricted USPS Countries section, under the Shipping Methods and Delivery Charges tab.

SHIPPING METHODS AND DELIVERY CHARGES:

The costs of taxes or duties are excluded from the cost of shipping. Customers will be responsible for custom fees and taxes. For further information, please contact your local customs office to obtain details of shipping charges. In cases of Perfume4us shipment refusals, the customer will be held accountable for original shipping costs, any duties, taxes, customs charges, and shipment fees for any returning packages back to Perfume4us. In such a case, any of the qualifying fees will be deducted from the refund amount. Perfume4us does not profit from the assigned shipping charges, and has made every attempt to reduce the costs of shipping charges for its customers. The law demands us to reveal the details of the package in value and content, and prohibits us from alteration of such information. Additional international shipping charges may apply, such as surcharges, and shipment cost for each additional item chosen. In rare cases of surcharges or delays in the order, the customer will be informed via telephone or e-mail of all additional costs.

Simple and Easy 14 Day Returns, and 30 day Exchanges

FULL REFUND POLICY:
To receive a Full Refund on returned merchandise, the item(s) must be returned within 30 days of purchase date. The item(s) must be returned in the exact condition received by customer. Unless the item(s) was initially purchased as “Unboxed¸” the item(s) will need to be returned in their original, sealed, unused, undamaged, and fully packaged condition. If an item is not returned under the conditions mentioned, that item does not qualify for a Full Refund. If an item has been shipped out from our warehouse in a damaged or flawed condition, MaxAroma.com accepts 100% responsibility for that item.

Any Shipping and Handling charges will not be refunded in cases of Returns, Exchanges, or Cancellations (considering the order has already been shipped). For further information on Partial Refunds, please refer to the Partial Refund & Restocking Fee section. Damaged, mismatched, or missing items cannot be returned or refunded (fully or partially). For further information on items that do not qualify to be returned or refunded, please refer to the Damaged, Mismatched, or Missing Items section. Any item that is qualified for a full or partial refund, may also qualify for store credit. For further information about our store credit policy, please refer to the Store Credit section.

If an item being returned has been opened, or otherwise not returned in the original condition in which it was received by customer, it may only qualify for a Partial Refund. All Returns and Exchanges, and any Refunds pertaining to those Returns and Exchanges, are dependent on the condition of the returned merchandise. Any Shipping and Handling charges will not be refunded in cases of Returns, Exchanges, or Cancellations (considering the order has already been shipped). If an item has been shipped out from our warehouse in a damaged or flawed condition, Perfume4us accepts 100% responsibility for that item. If the item(s) being returned has been opened and the seal has been broken, there is a 20% Restocking Fee which will be deducted from the total refund amount. Any item that is qualified for a full or partial refund, may also qualify for store credit. For further information about our store credit policy, please refer to the Store Credit section.

SHIPPING POLICIES FOR RETURNS:

In cases of qualifying returns, the customer is responsible for any and all shipping and handling charges. Even if there were no initial shipping fees connected to the item (this would apply to orders that were initially $50 and above, or purchases made with Store Credit), the customer will be held responsible for all shipping charges of returned items. Such charges may include the cost of shipment for returning the item, applicable taxes, and any other qualifying fees that may apply. Any Shipping and Handling charges will not be refunded in cases of Returns, Exchanges, or Cancellations (considering the order has already been shipped).

*Mail your return using a traceable ground shipping method (we recommend UPS or the U.S. Postal Service insured mail) to:

PER4US Return
1122 44th suite 302
Long Island city NY 11101

Order Inquiries:

Mon thru Fri 10:00 a.m. – 6:00 p.m. EST