All items will be shipped 1 business day after payment is fully received/cleared. Tracking number will be provided - Please check your ebay registered email.
• We ONLY ship to shipping address that you registered on eBay or PayPal, if you want to change your shipping address, please email us in time. We are not responsible for wrong or undeliverable address.
We ship via our account only - No Third Party Shipping account
Shipping is set as predetermined flat rate. Upgrade shipping is available. Please email us if you need to upgrade the service,before the goods be out.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.Only Paypal payment for international buyers.
• We care our valued customers, and will always help you. So if you have any problems please e-mail us under EBAY . Please give us the opportunity to resolve a problem, we understood the concerns and frustrations you might have, and will try our best to resolve the issues. Leaving negative feedback cannot be solve the problems, only can get negative in return.
• We appreciate your positive eBay feedback. Please leave us positive feedback upon satisfactory receipt of the item.
• All communications are handled through emails. We strive to answer all emails as quickly as possible, but due to high email volume it may take longer to reply to. Thank you in advance for your patience. Due to some ISP SPAM filter settings, you may not be able receive our email replies, please try use different email account contact us.
Your good positive feedback and 5 stars rating will be highly appreciated. Thanks very much!
We are very confident that our product will meet and surpass your expectations, Customer satisfaction is our top priority. We offer:
1- Products may be returned for refund or replacement within 14 days of the purchase date. Returned merchandise must be returned in new, resalable condition: Include all original packaging materials. All manuals and warranty registration cards must be unmarked.Shipping costs are non-refundable.If the item returned is not as mentioned (missing parts or damaged), we reserve the right to return of the package for the client (the buyer will pay for all shipping and handling cost) or deduct the costs relating to damages or missing parts.
2- All products are warranted for one year from the purchase date. Warranty covers parts and labor for one year. we will repair or replace a defective product or part with a new or refurbished item. The user is responsible for all transportation and insurance charges for the product to the our facility. Repairs will be processed through the manufacturer, we will assist in the repair procedure in any way we can to expedite the process.
3- Prior to any return, a Return Merchandise Authorization (RMA) must be obtained by contacting the seller. Any products returned to us without an RMA will be sent back to the buyer at his/her expense.
Warranty does not cover service or replacements made necessary by any external cause including without limitation, rust, corrosion, lightning, fire, theft, acts of nature, negligence, misuse, abuse, alteration, installation, delivery, unauthorized repairs, power failure or shortage.Carefully repackage and double-box the merchandise with the RMA number clearly displayed on the outside package.
We will employ every resource to ensure that your return is processed promptly and without hassle. Please contact us for any product or service issues before escalating to eBay for solution.
Please understand that shipping and handing fees is not refundable. It's not negotiable.