Q1: How to provide name/date and other details?
A1: Please just add these details on your 'payment note' when you pay for the items. You can also send a message to us after your payment.
Q2: I haven't received my order?
A1: Could you please check your eBay messages and then contact us? We will reply you quickly.
Q3: Can you do 7" x 7" bags?
A3: Yes. We can do this size, available for both white and brown bags. There is an extra postage charge due to the increased weight.
Q4: How long does it take to receive my order?
A4: All personalised items need approx 7-10 days turnover time. Busy season will up to 15 days. We are not able to take urgent orders during wedding season.
Q5: Can you change the design or the wording?
A5: Generally, no. We only change the name and date unless specified in the listing.