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outdoor.365 is owned and operated by Outdoor365 Limited, specialist online retailers in the UK and Europe of the finest outdoor equipment and accessories, manufactured by the world’s leading brands from within the outdoor sector.
In addition to this website, we control a network of other brand specific websites, each offering the full range of products available, including classics, best sellers and new releases. Each and every product that is listed for sale is in stock and available for immediate despatch via a fast, safe and recorded method of postage.
Our sales, customer services, tracking and service departments are on hand to assist with any queries that you may have during normal office hours. We endeavour to respond to all email enquiries within one working day. Alternatively please call our team on 0844 5678 365 between Monday and Friday during the hours of 9am to 5pm.
Our enthusiastic, experienced and well informed staff members are all keen outdoorsmen and women, with interests in a variety of outdoor activities and will be delighted to share their knowledge with you, assisting you in selecting the most suitable products for your needs.
Online:
We are able to securely process credit and debit card payments at anytime via our SagePay and PayPal payment gateways. Here is a list of the cards that you may use when checking out:
- American Express (via PayPal only)
- MasterCard
- Maestro
- Solo
- Visa
- Electron Visa
By Telephone:
If you wish to order by telephone using a credit or debit card, please call our sales team on 0844 5678 365 between Monday and Friday during the hours of 9am to 5pm. Outside of office hours we recommend that orders are placed via this secure website. All telephone orders will usually be processed for dispatch the same day if received by 2pm.
Order now for same day dispatch
Orders received by 2pm during weekdays will usually be dispatched the same day, orders received from 2pm onwards the following working day. Orders with personalised laser engraving do not impact on these same day dispatch timings.
How much does UK delivery cost?
For 48 hour standard service shipping is free.
How much does UK next day delivery cost?
For this premium UK only service, our fixed price is £4.99
How will my order be delivered?
We aim to dispatch all orders within one working day via Royal Mail. Orders going to UK and Irish addresses will be sent using either Royal Mail’s 48 Hour service, whilst next day deliveries will be sent using Royal Mail's 24 Hour Tracked and Signed service.
Orders going to Europe and Wordwide will be sent via eBay Global shipping.
Orders received by 2pm during weekdays will be dispatched the same day and orders received from 2pm onwards will be dispatched the following working day.
How long does delivery take?
In usual circumstances, standard delivery will be made to UK addresses within 2 working days of the dispatch date whilst next day delivery will be made the next working day (excluding weekends and bank/public holidays).
Can I track my order?
You will be sent tracking information via email for all tracked and signed UK orders.
Does the package need to be signed for?
Packages sent using Royal Mail’s 48 Hour service will not need to be signed for. Packages sent using Royal Mail's 24 or 48 Hour Tracked and Signed service will need to be signed for by the recipient and if they are unavailable at the time of delivery, Royal Mail will leave a contact card inviting the person expecting the parcel to get in touch with them and reschedule a new delivery at a suitable time.
Can I arrange a specific delivery date with you?
Yes, we are here to assist and will do whatever we can do make sure you receive the item at a convenient time. Please note that both timed and Saturday deliveries do carry a surcharge. If you require your order to be sent using a premium service, please contact us by phone on 0844 5678 365.
Please contact us using any of the details below:
Address:
Outdoor365 Limited
Formal House
60 St. Georges Place
Cheltenham
GL50 3PN
UK
*Please note that parcels sent to us by non customers and/or without prior contact for returns instructions will not be accepted by our goods inwards department.
Tel: +44 (0)844 5678 365
VAT Number:
GB971698662