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We try our best to solve buyer problem, include item not receive or other. please contact us to solve it.please do not leave Neutral or negative feedback. and do not open case in eBay or paypal. contact us to solve it is best way. sometimes delay to reply you may be not in office or vacation or eBay system maintain(or email trouble). if we come to office reply to you asap.
Shipping & Handling:
1) Items will be shipped within 1-2 days after payment cleared.
2) Usually we send item to Paypal address, if you want the item to be sent to another address, please contact us and make sure the postal address is correct.
3) Normally custom duty will not occur, but once custom duty or other import fee are charged, it's buyer's responsibility to pay them. We are not able to be responsible for the rules vary of so many different country,your understanding will be appreciated!
4) We will NOT be responsible for any delay during delivery including but not limited to customs postage checking, strike, force majeure etc.
As a buyer, it is your duty to pay the tax when you make a order from abroad. Our price does not include taxes, VAT, or other hidden charges.
Please understand that International shipping requires more complicated shipping procedures (such as both countries customs, transit stations etc.), it will probably take longer time for your items to arrive at the final destination.
Delivery time is approx. 13- 18 business days to US, Other 15-25 business days.
Payment Methods :
We are only accept Paypal
Returns & Refunds:
1)We accept authorized returns for an exchange or refund, within 14 days on receipt of the purchase items.
2) Defective merchandise will be replaced a new one within 15 days from the date the buyer receive it. Buyer bears one way shipping charges for replacement.
3).The photos are for your reference only.
Contact:
1)Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
2)You can contact us by leaving us an eBay message, or email us. You can find our email address in you Winning Buyer Notification email.
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