Payment

• PayPal only.
• Please leave clear & correct address in PAYPAL note.
• If you want to change delivery address pls contact us in time. our email address is Louis.babylove@hotmail.com

 Shipping

• NOTICE: There are always uncertainties during shipping, if your item does not show up over the period we estimate to arrive, please feel free to contact us, we'll solve the delivery problems for you.
  •      UK Mainland: 2-7 working days
  •      Europe: 7-15 working days
• Our wearhouses are located in Portsmouth, UK .
• Items are mailed by Royal Mail 1st Class (UK), and Royal Mail Airmail (EU).
• All items are shipped out within 24 hours after payment is received.
• We work on weekday, excluding weekend & holidays. Pls note that items purchased on weekends and Bank Holidays are dispatched the next working day.
• Local pick up is NOT available.
• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
• ONLY ship to PayPal shipping address. (Please make sure your PayPal shipping address is correct before finalizing order and submitting payment.
• We only ship to the shipping address submitted with the payment!) .We will not be responsible for item loss due to wrong or unknown address.

  Return

• After receiving the item, cancel the purchase within 30 days
• Return postage: Buyer pays return postage
• Return policy details: 
• If you are not satisfied with the item,we can accept return. We do not undertake the shipping costs of return. Refund accepted: If item is broken when it arrives or,if there is any problem within 30 days; a refund is acceptable. Please leave us 5 perfect stars if you are satisfied with our service. If you are disatisfied,contact us first and we will resolve problems as much as we can do for you. We hope we can do all our best for you before you need to leave a negative feedback If you are not satisfied with the item,we can accept return. 

 Customer Services

• We work on weekdays, excluding weekend & holidays.
• Pls feel free to contact us if you have any questions about our items. Our email address is Louis.babylove@hotmail.com. If your item fails to work or something goes wrong within the warranty period, pls contact us via gmail first and we will spare no effort to solve the problem for you, till the problem was solved.
• If you want to returm the item, pls contact us via gmail first and finish the returning process.
• If you want to change delivery address pls contact us via gmail in time.

 Feedback

• Your feedback is our encouragement.
• Please DO NOT leave us a Neutral/ Negative feedback, or open a case before contacting our customer service by "ebay message", it is NOT a solution which is suggested by the ebay UK regulation.
• Due to different people have the individual understanding on the description of the lists, product quality, and ect., we advise you to CONTACT US and share your opinions.

• May I remind you here:
• You have our warranty to exchange or refund the products bought from our shop, we would like to take the responsibilities on it, and we are sure you will satisfy our solutions as other customers at the end.
• However, if you leave the unreasonable feedback, or open a case without contacting us for the solutions, we will definitely feedback it to ebay customer service for saving our reputations.
• The word of Mouth is very important to us, and your kindness and understand are appreciared.