We are just a small husband and wife team doing the best we can to provide service and quality. We describe as honestly as possible. Understand that most of our items are used, not perfect and please bid accordingly. Returns will be accepted within the rules of the eBay and Paypal terms and conditions. Please contact us within any concerns before bidding. If after receiving the item, the transaction has not met your expectations please contact us before leaving feedback so we may resolve any issues.