Do you accept returns?

Returns are not accepted unless the item has a manufacturers fault. Used products cannot be returned. Earrings cannot be returned due to hygeine reasons.

What if my item has a manufacturers fault when I receive it?

We cross examine all items before posting your order, however if you do find a damaged item please contact us with photographs showing the damage within 14 days of receiving the item.

Please note it is your responsibility to send the damaged item back so please use a trackable postage service as we cannot take liability for lost parcels. Sorry we cannot pay for your postage cost. Once we receive the item you are eligible for a refund or exchange - the choice is yours.

Delivery charge in non-refundable.

What if I change my mind once I receive my item?

All our items look the same if not better in real life so if you still want to return the item there is 30% admin fee of the value of the item.

DISCLAIMER

We cannot take liability for any crystals that fall out whilst using your accessories so please look after your jewellery.

When purchasing from Fashionise Acessories you have agreed to our Refund and Exchange policy.

We will try our best to ensure your experience is positive with us and would request you to communicate your case in a civil manner.

Please note it is not ok for you to deliberately damage items - we work very closely with our manufacturer and can clearly identify what is a manufactures fault and what has been done deliberately. We do not appreciate such inconsiderate actions from our customers and have the right to refuse to help the customer in such cases.

If you have any queries regarding the refund and exchange policy please contact us.

Where can I receive my order?

It can be sent to an address selected by you (home, work, etc. - never a PO Box) .

Can the delivery country be different from the purchase country?

No. The delivery country must always be the same country in which the purchase was made.

How long will my order take to arrive?

Delivery times depend on the type of delivery selected. Standard deliveries, 3 to 5 working days and express deliveries, between 1 and 2 working days.

How much do I pay for delivery service?

Delivery fees start from FREE - 2.95GBP

INTERNATIONAL DELIVERY

International Delivery is charges at a flat fee of £10.99 on all orders.

INTERNATIONAL CUSTOMERS: It is important to note that you may have to pay custom duties and taxes on the items you purchase and that these local fees are not included in your invoice. Please check on the HMRC website for more information about international charges if you are unsure.?