FREE UK POSTAGE
Before Buying on
Ebay ask yourself these questions
Is authenticity
of a product important?
Is the price of
the product a major factor?
Is honesty a
value?
Is customer
service something you appreciate?
Does free postage
and packing matter?
If you answer
“Yes” to all of these questions then we are delighted to be of service to you.
Please check
my other auctions for more fabulous items at great prices and don’t forget to
add me to your favourite sellers list.
Contact Details
E-mail : sales@geniusclothing.co.uk
Phone : 020 3289 8437
Please send all mail enquires through Ebay as private
messages can often end up in junk mail and get missed.
About Us
We have spent over 30 years in retail and have many contacts
in both buying and selling, We source 100% authentic Items only and provide a
level of service and quality that we would expect ourselves. You can be confident
that your experience with us will be a successful and hopefully lasting
relationship.
If customer service is important to you then you have come
to the right place, we monitor your parcels progress giving regular updates.
Shipping
1 Business Day. Parcels are sent tracked and signed for
and take 3-5 Business days. Your
parcels are packed the same day and posted within 1 business day of payment.
Your parcels are
sent via a tracked service and monitored by ourselves and we notify you of the
progress from start to finish.
International Shipping
The Ebay Global Shipping (GSP) is used for all international
transactions, this covers both the buyer and seller and provides a safe and
comfortable process where trust is key. The buyer posts to the UK shipping
centre and Ebay then posts on to the buyer. The buyer is responsible for
any shipping and customs charges to the destination country.
Please refer to this on the Ebay website for full
information.
Feedback
In the unlikely event of your item not being suitable
please contact us first to find a positive resolution, we are here to help and
will assist with your enquiries before feedback is left.
We leave feedback once the buyer has received the goods.
Returns Policy
Please take time to read the advert and measurements
provided within, it is the buyers responsibility to check the measurements before
agreeing to purchase, If we agree a return based on the item not fitting we
will charge a £5 fee which covers postage packing and administration.
We have added the above due to buyers purchasing items and
claiming they do not fit, this is both a cost of time and money to both
parties.
If your item is faulty please return it within 14 days and
we will give you a full refund or replacement where possible, including postage.
It is in both
parties interests that these guidelines are followed and we look forward to a
long lasting relationship with you.