Why buy from
DDW Australia?
1. We are an
authorised dealer – so you know you are getting the genuine product.
2. All stock is
new and in our warehouse.
3. All orders over
$15 will be dispatched via Australia Post with full tracking and email updates
within one working day.
4. We are 100%
Australian owned.
5. When you
purchase from us you’ll receive great local customer service.
6. We have 60 days
return or exchange.
DDW Australia is a family- run- business. Our passion is in all sports which show in all of our products.
PayPal (You will be able to pay with a Debit & Credit card through Paypal without creating a Paypal account.) EFT (bank transfer)
DDW Australia has FREE regular Australia Post delivery anywhere in Australia on all orders over $13. Express post is also available and can be viewed in postage options. Large bulky items such as surfboards will have additional charges. Overseas buyers are responsible for all applicable duties & taxes, as determined by your country, upon delivery! NO REFUNDS OR EXCHANGES ALLOWED FOR ORDERS OUTSIDE AUSTRALIA DDW Australia will not mark items as gifts to avoid customs charges as this is fraud. DDW Australia uses DHL Express for all overseas deliveries. If your item arrives damaged please let us know before leaving feedback and we will organize a replacement with photo proof.
All inquiries can be sent via the eBay email service. Ph: (02) 9939-1270
FOR ALL AUSTRALIAN ORDERS: If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, the seller is not responsible for refund. Exchanges are granted on a case-by-case basis. OVERSEAS BUYERS: No refunds or exchanges are available for all overseas customers - please read the description carefully, and send us an email if you have any questions.