In case of any problem if the item is returned within 14 days of receipt , the item amount will only be refunded and this does not include shipping charges. Money will be refunded by Paypal only, and after the watch is recieved. NEW FEEDBACKS & DETAILED SELLER RATINGS DSR SYSTEM If item arrive in satisfactory condition, please support us by giving an overall Detailed Seller Rating DSR of 5 stars. Kindly write to us first and give us the chance to address your concern or problem Before giving a neutral or negative Feedback or a DSR less than 5 stars. Your Satisfaction is Our PRIORITY!