Please note that free next day delivery, applies to mainland UK customers only and excludes Northern Ireland and Scottish Highlands please allow an extra working day to deliver to these areas. Scottish Islands, Isle of Man, Channel Islands and EU customers please contact for shipping fees as these areas will require an additional shipping fee.
Tel: 0151 944 1158 | Mobile: 07912 076 805 | Email : enquiries@costastyresdirect.com
We accept the following forms of payment:
• PayPal
• Debit/credit card via PayPal (customers with no PayPal account)
• Cash
Tel: 0151 944 1158 | Mobile: 07912 076 805 | Email : enquiries@costastyresdirect.com
At Costas Tyres Direct we pride ourselves on the quality of our products and excellent customer service. Please feel free to contact us with any of your tyre needs. Trade enquires welcome.
Tel: 0151 944 1158 | Mobile: 07912 076 805 | Email : enquiries@costastyresdirect.com
Or contact via ebay store Costas Tyres Direct
Return Policy / 14 day Money Back Guarantee
We want our customers to be happy. For this reason, we offer a money-back guarantee on all our tyres. You may change your mind for any reason within 14 days from the day you place your order or receive the tyres and as long as you return the products in a satisfactory condition (as described below) at your expense we will refund your money.
To receive a refund you will need to do the following:
(1) Call our sales team on 0151 944 1158 during working hours;
(2) Send an email to enquiries@costastyresdirect.com to inform us of your wish to return a product under our money back guarantee scheme.
(3) Or alternatively you can message Costas Tyres Direct via our eBay store.
We will need you to give us certain information, including without limitation, the products you want to return, your order number, the price you paid and the reason for your dissatisfaction. We aim to issue refunds quickly but your refund will be issued within 7 days of us receiving notice of your return under the money back guarantee. This guarantee is open to residents of the UK only and Costas Tyres Direct will not be liable for return shipping fees. If you would like Costas Tyres Direct to arrange collection of your tyres a handling fee of £10 per tyre will be charged for UK Mainland customers and £15 for Scottish Highlands, Scottish Isles, Isle of Man and Channel island customers.
Exclusions: All tyres are tested and tread depths are measured before they are sent out. Costas Tyres Direct reserves the right to reduce the amount of the refund if the condition of the tyres has deteriorated since we sold them to you. We will not be able to issue refunds for tyres that were damaged due to improper tyre fitting by a third party or other mishandling.
Shipping or courier costs are not refundable. Please note that you are under a statutory duty of care to look after the unwanted goods in your possession.
Tel: 0151 944 1158 | Mobile: 07912 076 805 | Email : enquiries@costastyresdirect.com
1. Definitions
1.1 The "Buyer" means the Account Applicant or person who buys or agrees to buy Goods from the Seller.
1.2 The "Seller" means Costas Tyres Ltd.
1.3 "Conditions" means the Conditions of Sale set out in this document and any special conditions agreed in writing by the Seller.
2. Conditions
2.1 These "Terms and Conditions" do not affect your statutory rights as a consumer.
2.2 All contracts of sale made by the Seller shall be deemed to incorporate these terms and conditions which shall prevail over any other document or communication from the Buyer.
2.3 If any amendments to this terms and conditions are required it is preferable that they be confirmed in writing.
2.4 Acceptance of delivery of Goods shall be deemed conclusive evidence of the Buyers acceptance of these Conditions.
3. Warranty and Liability
3.1 The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller. Except where the Buyer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977, Section 12) all other warranties, conditions or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, Common Law or otherwise are excluded and the Buyer is satisfied as to the suitability of the Goods for the Buyer’s purpose.
3.2 While every effort is made to ensure that the product specifications on this web site are accurate, manufacturers do add and remove functionality in their products as the software is developed. Inevitably there will be a delay before the product descriptions are updated reflecting these changes. It is highly recommended that an evaluation of the chosen product(s) is carried out to ensure that it meets your functional requirements prior to purchase.
3.3 While all part worn tyres are visually inspected & machine tested for any penetrating cuts or other noticeable problems, sometimes the problems on the tyres may go unnoticed. If you recieve such a tyre please contact the seller.
4. Delivery
4.1 Products supplied within the UK as hardcopy will normally be delivered within 2 working days of receipt of order.
4.2 Where a specific delivery date has been agreed, and if this delivery date cannot be met the Buyer will be given the option to agree a new delivery date or receive a full refund.
4.3 Whilst every reasonable effort shall be made to keep any delivery date, time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any other person or Company arising directly or indirectly out of any failure to meet any estimated delivery date.
4.4 Delivery of the Goods shall be made to the Buyer’s address and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
5. Ownership and Risk
5.1 The risk in Goods shall pass to the Buyer upon delivery of the Goods or upon the Goods being appropriated to the Buyer but kept at the Seller’s premises at the Buyer’s request.
5.2 The Seller remains the owner of the Goods affected by the Contract until the Seller has been paid in full for such Goods.
5.3 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within a reasonable time of delivery if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do this he is deemed to have accepted the Goods.
5.4 Any Goods in respect of which any claim of defect or damage is made shall be preserved by the Buyer intact together with the original packing at the Buyer’s risk and either
a) retained by the Buyer for a reasonable period to enable the Seller or its agent to inspect or Collect the Goods or
b) at the Seller’s option returned by the Buyer to the Seller who will refund the cost of postage and packing to the Buyer if the Goods are in fact defective.
6. Liability
6.1 Except as may be implied by law where the Buyer is dealing as a consumer, in the event of any breach of these Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential damage.
7. Misc
7.1 Any contracts shall in all respects be construed and operate as an English contract and in conformity with English law.
7.2 If any part of these terms and conditions that is not fundamental is found to be illegal or unenforceable, such finding will not affect the validity or enforceability of the remainder of these terms and conditions.
When should I change my tyres?
The following are the main reasons that a tyre might need to be replaced, please see below for detailed descriptions:
1. Punctures
2. When tyres are worn down
3. When tyres show signs of ageing
4. If tyre is damaged
5. If the tyre is abnormally worn
Punctures
Modern tyres are very sturdy and can cope with most things. Punctures, though, can and do still happen. A tyre specialist should check your tyre after a puncture to decide whether it can be repaired.
Tyre Repairs
Repairs to car tyres must only be carried out by a tyre specialist and in accordance with the current British Standards. Permanent repairs can only be carried out following removal of the tyre from the wheel to allow a thorough inspection internally as well as externally to ensure there is no hidden damage which could result in a catastrophic failure. To avoid such a hazard, neither externally applied plug repairs, nor liquid sealants may be considered as a permanent repair. Tyre manufacturers cannot be held responsible for problems resulting from their use.
Can you repair a run flat tyre?
The official response is that you need to check with the tyre manufacturer, their answer varies from a flat no, to placing the emphasis on the garage inspecting the tyre to make a call as to whether it is safe to repair or not. You will probably find that most national garages adopt the policy not to repair them, in contrast to independents that are likely to be more lenient. The difficulty is that unlike a standard tyre any damage caused by running on flat is not visible, although may still be present. There is certainly an argument that if the tyre warning light has just come on and you drive a short distance, slowly to a garage then a repair should be able to be carried out safely.
When your tyres are worn down
The legal minimum tread depth in the UK is 1.6mm throughout a continuous band comprising the central three-quarters of the breadth of tread and round the entire outer circumference of the tyre. However tyre wet grip deteriorates more rapidly in the second half of its tread life and wet stopping distances can dramatically lengthen. It is therefore advisable consideration is given to replacing tyres well before they reach the legal minimum.
All tyres have a tread wear indicator to display the 1.6mm depth that is required by law.
As mentioned previously tyre performance and stopping distances reduce dramatically when a tyre in the second half of its life, this is usually around 3mm and below. The simple 20p can be used to determine whether your tyre have reached this critical stage.
Also tyre safe produced the following useful video on the subject: http://www.youtube.com/watch?v=aVdsmaGckJQ
When tyres are showing signs of ageing
Tyres are designed and built to provide many thousands of miles of excellent service. For maximum benefit, tyres must be maintained properly to avoid tyre damage. There are many factors that will affect the life of the tyre such as temperature, maintenance, conditions of storage and use, load, speed, pressure as well as driving style. These will have a great impact on the length of service life you can expect from your tyres. Because of this it is important to inspect your tyres regularly for signs of aging that include cracking and tread deformation. It is also advisable that a tyre specialist inspects your tyres regularly after they are 5 years old to advise on when they should be taken out of service.
There is currently no agreement as to a specific age when a tyre should be removed regardless of appearance; tyre manufacturer’s recommendations vary from 5-10 years.
When was my tyre made? All makes of tyre bear the so-called DOT code on the sidewall. This code provides information on the date of production. As of the year 2000 the code has four digits, the first two digits indicate the production week, the next two the year.
The example shown here is for the first week of the year 2000.
If the tyre is damaged
Tyres can be seriously damaged upon impact with solid objects on the road, kerbs, potholes or sharp objects. It is dangerous to ignore tyre damage; if swelling cuts or the carcass is visible then the tyre must be removed as soon as possible and inspected by an expert. In addition to this, if you have suffered from an impact but no visible damage is apparent it is still advisable for the tyre to be removed and inspected as internal damage may have occurred. Never use damaged tyres or tyres that have run flat or at very low pressures unless they have been thoroughly examined internally and externally by a tyre professional.
If the tyre is abnormally worn
Abnormal uneven tyre wear - in patches, in the centre, at the edges - may indicate a mechanical problem like improper wheel alignment, or a problem with, suspension or transmission. It could also be that you're driving with the wrong tyre pressure. If you notice abnormal wear, contact your tyre specialist.
To prevent uneven wear, have your wheels aligned by a tyre specialist. This will also extend tread life and give you a smoother ride.
Common causes of abnormal tyre wear:
* Wear on one shoulder: suspension misalignment
* Wear on both shoulders: under-inflated tyre
* Wear along the tyre's centre: over inflation
Please contact us if you would like any information regarding wholesale prices or any other query.
Unit C
Atlantic Road
Bootle
Merseyside
L20 1DR
Tel: 0151 944 1158 | Mobile: 07912 076 805 | Email : enquiries@costastyresdirect.com
Fitting available on all eBay tyres at a discounted rate.
Wheel Balancing
New Valve Replacement
Disposal of Scrap Tyre
Please contact us to arrange a booking for the fitting service at the discounted rate.
Opening hours are 9am - 5pm Monday to Friday and 10am - 2pm Saturday
We are here
