Shipping

• We ship with Canada Post and UPS.
  
• Orders received before 3pm EST are shipped same day.
• Your order will be shipped when TV Parts Canada receives a cleared payment from PayPal (usually within 24 hours).
• We only ship to confirmed addresses in Canada and the United States.
• We do not ship internationally.

Canada

• Shipping to Toronto / GTA takes 1-2 business days.
• Shipping to Ontario residences takes 1-3 business days.
• Shipping to all other provinces takes 1-5 business days (excluding remote areas).

United States

• Shipping to the continental part of the USA takes 4-10 business days.

*Orders to PO Box addresses will be shipped with Canada Post only.
*We do not ship to APO / FPO Addresses.

What is DLP Lamps Canada's return policy?

All sales are Final. Defective products will be accepted for replacement within its 60 day warranty.

Do you ship to APO / FPO mailboxes?

We do not ship to APO / FPO Addresses.

When will my order ship?

Your order will be shipped when TV Parts Canada receives a cleared payment from PayPal (usually within 24 hours).

Will I be charged Sales Tax?

You will be charged Provincial Sales Tax (PST) and / or Goods and Services Tax (GST) if you reside in Canada.
ON residence: HST 13%.
NB, NF residence: HST 13%.
NS residence: HST 15%.
BC residence: HST 5%.

PEI residence: HST 14%.

Rest of Canada: GST 5%

Will I be charged Custom / Brokerage Fees?

We are a Canadian retailer so Canadians do not pay any customs / brokerage fees. American customers may be subject to these fees.

Do you have more information about this product?

All of the information that we have about this item is already posted in our product description page. If you're looking for further detail, you might want to check the manufacturer website. Their sites frequently contain details about an items specification such as physical dimensions, size, weight, included accessories, format, edition, version, color, etc. You can also Contact Us for more information.

Do you offer Technical Support?

Yes, we offer 100% technical support during working hours. You can contact us through eBay for all inquiries.

We have been in business for over 17 years based in Toronto, Ontario, Canada.
Broad and deep product selection
Rapid Response order fulfillment
Responsive Tech Support
Competitive price Advantage
Our commitment to you is to bring you products at everyday low prices, give a great shopping experience and offer world class customer service.

For support and inquiries,

Please feel free to call us at 1-888-532-0544 (Toll-Free) or 905-532-0544

Business Hours:

Mon - Fri: 10 am - 6:00 pm EST
Sat: 11 am - 4:00 pm EST
Sun: Closed

Our Address:

25 North Rivermede Rd., Unit # 11

Concord, ON

L4K 5V4

Canada