Domestic Shipping & Handling
Your order will be shipped via USPS, UPS, or another common carrier, at our discretion. Each package is fully insured. Packages sent can take 5-10 business days to receive. Shipping is FREE for all domestic purchases. We currently ship to the United States. We do not currently offer international shipping.
Shipping Address
We will only ship to an eBay confirmed address. We reserve the right to refuse any eBay Order deemed questionable or of significant risk to Pioneer Metals regardless of price confirmation.
Your Obligations for Receipt of Orders
Pioneer Metals insures all of its shipments to you for the purchase value of the enclosed product. Should anything happen while your package is in transit to you, you might be permitted to claim coverage under our insurance policy provided that you directly receive the package from the common carrier. Neither we, nor our insurance company, accept responsibility if you have left instructions with any carriers or delivery service to leave parcels for you without the need for your signature. Nor do we, nor our insurance company, accept responsibility if you have given any carriers or delivery service instructions to leave your package with someone else, such as a building manager, neighbor, or a drop-off location. If you do not receive the package directly from the common carrier, you agree to take all reasonable actions to assist in recovery of the package, including but not limited to filling out reports (and/or police reports) and providing all information needed or that may be requested to assist in recovery of the package. If you do not fully cooperate in recovery efforts, neither Pioneer Metals, nor our insurance company or carrier, will have any liability to you.
If your package appears to be lost in transit, or damaged during transit, please contact us within thirty (30) days of the ship date, otherwise your order will not be eligible for an investigation.
2017 1/10 oz Gold Australian Kangaroo Coin .9999 Fine Brilliant Uncirculated BU
PRODUCT DESCRIPTION
Protect your wealth by investing in this Gold bullion coin.
Coin Highlights:
Pioneer Metals is proud to offer you this 2017 1/10 oz Gold Australian Kangaroo Coin .9999 Fine Brilliant Uncirculated BU at a competitive price by leveraging our knowledge and partnerships in the Precious Metals industry. This Gold bullion coin is the perfect investment to add to your precious metals portfolio.
Exchange and Return Policy
We accept returns or exchanges up to seven (7) days from the date you received your item(s). Please contact our Customer Service team for instructions on how to return or exchange your order. Shipping and handling charges are non-refundable. Please follow all returns instructions to ensure an expedient exchange or refund. We reserve the right to reject any returns that do not comply with standard eBay returns policy based on the reason for return. We also reserve the right to accept or refuse any exchange requests and to collect any Market Loss on approved exchanges. Market Gain from exchanges or refunds remains with Pioneer Metals.
Products and Images
Q: Do you ship the exact item that is pictured in the listing?
A: While we cannot guarantee that you will receive the exact item(s) pictured in the listing itself, the item(s) you receive will be of comparable quality. Photos are meant for reference and may not be of the exact item you will receive.
Q: What does BU mean?
A: BU stands for “Brilliant Uncirculated.” This label is assigned to coins typically purchased directly from mints and manufacturers that have never been circulated.
Prices
Q: How often are prices updated?
A: Prices of bullion products vary due to the ever-changing nature of spot prices. For this reason, we update our pricing feed every 10 or so minutes.
Q: Do you charge Sales Tax?
A: Bullion items are exempt from Sales Tax.
Orders
Q: Will I have to order minimum or maximum quantities?
A: Because we strive to provide the best-quality bullion products at the lowest possible prices, certain products/deals may require a minimum quantity and/or have a maximum quantity allowed per buyer.
Q: Can I change or cancel my order once it's placed?
A: Changes and cancellations are not permitted after purchase.
Shipping
Q: What is the standard shipping time for orders?
A: You should receive your products in 5-10 business days, depending on order volume.
Q: Where do you ship from?
A: Oklahoma City, Oklahoma
Q: Do you offer international shipping?
A: At this time, we only ship within the United States.
Q: What do you charge for shipping?
A: All orders, regardless of dollar amount, include free shipping
Q: What are your shipping methods?
A: Orders are drop shipped via USPS or UPS.
Q: Is my package insured?
We fully insure each package at no extra cost to you, during transit. Our insurance policy does not cover packages if you have left special instructions with your delivery service or carrier to leave parcels un-attended or not needing a signature. We also do not cover if the package has been left with someone else, such as a building manager, neighbor, or drop-off location. We also do not cover packages that are signed for by the apartment or building management.
Q: What should I do when my package is lost in transit?
A: You have thirty (30) days from the ship date to contact Pioneer Metals if you believe your package is lost or damaged in transit. We will begin an investigation on the lost or damaged package, and may require a police report if the loss is due to theft or tampering. Your assistance is greatly appreciated, as this will help speed up the investigation, and resolve the missing order.
Payment
Q: Which payment methods do you accept?
A: We accept PayPal through eBay.
Q: Do you accept eBay gift cards or gift certificates?
A: Yes, if you have a gift card or promo code, you may use it at checkout.
Q: How do I confirm that my eBay gift card, gift certificate or coupon was applied to my order?
A: The "Order details" section will display which, if any, portion of the order was paid by gift card or promo code.
These Terms & Conditions govern your transactions with Pioneer Metals.
Once we have issued a confirmation, all prices are locked-in and there is a binding contract between us for your transaction. You have no right to cancel your order. If you default in your performance of payment or any other act required by you to complete your transaction in the times required by these terms, we may cancel any such order. We reserve the right to refuse or cancel any order at any time, including if it is deemed questionable or of significant risk to Pioneer Metals regardless of price confirmation.
Order changes are not permitted. We suggest you take the time up front to make sure what you want is exactly what you request from us as reflected in your order.
When you buy from us, you must pay with PayPal Immediate Payment. If you default and payment is not timely received, Pioneer Metals reserves the right in its sole discretion to accept your payment, refuse your payment and cancel your order, and/or preclude you from making future purchases.
We work hard to provide accurate Product and pricing information to you. However, pricing or typographical errors may occur. In the event that an item is listed at an incorrect list price or with incorrect information due to an error in pricing or product information, Pioneer Metals shall have the right, in its sole discretion, to refuse or cancel any eBay Orders placed by you for that item.