It is impossible for us to list every size and section that we stock. If you cannot see what you are looking for in our  (Click icon to enter), then please contact us via E-bay message, or call us on 01905 794620 for a quotation and we will create an E-Bay listing specially for the item that you require.

Postage Options

Where possible we will offer more than 1 delivery service (i.e 2nd class post / 1st class post) for each item. This allows you to decide how you would like us to ship your item. To view the service options for each item, click on the "More Services" link located towards the top of the page, just below where it says "Postage Costs". If you would like to know when to expect your item, please see the section below entitled "Delivery Services & Times".

Please be aware that our Postage costs are made up from the following elements...

Actual Cost of Postage, then we add a small charge to cover Packaging Materials (Cardboard, Brown Tape, Doc Enclosed Wallets, Printing etc), and the time (have you seen those queues!) & cost involved with going to the P.O every day. As we are VAT registered we then have to add VAT on to the total figure. Please take this into account when leaving us feedback....even if we didn't charge for packaging, as a miniumum we would still have to add VAT to what the Post Office charge us! We're not trying to rob you, just cover our costs!

Combined Postage

If you would like to purchase more than 1 item, we are more than happy to combine the delivery costs. If you would like to buy more than 1 item (especially if it's 2 x of the same item) then the E-bay system often can't accurately work out what the combined postage cost will be and therefore we suggest that you either contact us in advance for a quote or buy the items and wait for us to send you an amended invoice which will show the combined postage costs. However, should you use the e-bay system to calculate the total postage and you end up paying over the odds, we will refund you with the difference asap.

Company Information

We are a stockholder of Aluminium, Brass, Stainless Steel & Engineering Plastics. We stock a huge range of Aluminium Flat; Round & Square Bar; Equal & Unequal Angles; Channels; Round, Square & Rectangular Tubes; Chequer Plate; Sheet & Plate. We carry smaller stocks of Brass, Stainless & Plastics, but through our extensive supplier network we can obtain most items within a couple of days.

Contact Information

Should you have any questions or queries about any of our products or services, you can contact us via the details below :-

Aluminium Droitwich, Unit 7, Judge Court, North Bank, Berry Hill Industrial Estate, Droitwich, WR9 9AB.

Tel: 01905 794620     Fax: 01905 797863

E-mail: alum-droitwich@hotmail.co.uk

Delivery Services & Times

We aim (but can't guarantee) to despatch all items that are paid for by 1pm on the sameday. On occasions (workloads permitting) we may be able to provide sameday despatch on items paid for after 1pm. Items paid for after this time will be despatched on the next working day. Please be aware that as we are open Mon-Fri, Items ordered on a Friday afternoon will be despatched on the following Monday.

The delivery services that we offer are as follows (Please note the the times listed below are guidelines issued to us by the service provider (i.e Royal Mail) and should be used as such, and therefore Aluminium Droitwich cannot guarantee or be held responsible for actual delivery times.

1st Class Post = Next Working Day (AFTER day of despatch)

2nd Class Post = 1-3 Working Days (AFTER day of despatch)

Royal Mail Standard Parcels = 1-5 Working Days (AFTER day of despatch)

Courier = Next Working Day (After day of despatch).

Please note that the Courier service is only available to mainland GB. For deliveries to I.O.M, I.O.W, N.I, Scottish Highlands and some other remote areas of Scotland (Including all Postcodes that begin HS, IV, KW & ZE), please contact us prior to ordering and we will give you a cost for us to send via Royal Mail. Some BUT NOT ALL  of postcodes that begin AB, FK, KA, PA & PH are also affected. If you live in one of these areas, again please contact us prior to purchase with your full post code and we will check if the courier covers your area for the price quoted.

Cutting Service

If you require your material cutting, you must include details of your cutting requirements in the "Message To Seller" section of the Paypal payment. If you send the request in any other way (i.e via E-Bay message or E-mail) we cannot guarantee that we will get this information before your item is despatched.

Everytime we cut your material with a saw (Therefore this doesn't apply to sheet or plate as these items are guillotined), we lose approx 5mm of material (It turns into swarf); please bear this in mind when ordering. For example, it is not possible for us to cut a 1000mm long bar into 10 pieces 100mm long. A 1000mm long bar would yield 10 equal pieces of approx 95mm long.

Please be aware that we are stockists and not engineers. Therefore whilst we do our best to meet our customers requirements and generally we do get our cutting spot on, we do not have precision cutting equipment and therefore offer a standard cutting tolerance of +/-2mm. If you require your cutting more accurate than this, please contact us prior to ordering.

Returns

As all of the items that we sell are cut specially down from full bars / sheets we are unable to accept returns for any reason other than if the item is not as described, is out of tolerance or is damaged upon arrival.

If your item is damaged, you must adhere to the following -

Items sent via post - You must contact us within 48 hours of delivery.

Items sent via courier - You must contact us via E-Bay message within 12 hours of signing for the item. The courier will not, under any circumstances consider any claims that we make outside of this period.

If the item is delivered by courier and you suspect it may be damaged (i.e it looks bent or packaging is badly damaged) you must sign the drivers note "Damaged".

In all instances (Both Post & Courier) you must keep all the packaging with the item and leave us with a daytime contact number as Royal Mail / The courier may wish to contact you to arrange inspection of the item.

Customer Satisfaction

And finally....Customer satisfaction is our priority!! Should you have any issues with your purchase or with the service that you receive from Aluminium Droitwich then please contact us and let us know before leaving feedback as if we are not aware that a problem exists we are unable to rectify it!

Aluminium Droitwich 

01905 794620