Country |
Customer Service Working Time (Beijing GMT+8 Time Zone) |
||
Monday---Friday |
Saturday |
Sunday |
|
China |
9:00am---18:00pm |
13:00pm---18:00pm |
Day off |
If you have any questions, or your goods has some problem, please contact us before you leave us feedback ,your feedback is very important, please contact us by EBAY message
We want our customers to feel safe knowing they can return their items, no questions asked! If you are not happy with your items for any reason, simply follow these 3 easy steps!
1. Email us to get the return mailing address
2. Write down 'RETURN' clearly on the envelop and return to the address provided.
3. Buyers will be contacted to arrange refund of merchant value once the returned item is received. Please note that postage is NOT refundable.
Returns Restrictions:
1) All returns must be postmarked within 3 days of receipt of your package.
2) If items are damaged, we must be contacted within 24 hours of receipt. We will not accept any items with odors (perfume, smoke, etc.)
3) All original tags must be attached, with no signs of wear.
Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!