Features:

We stand behind our products! We aim to provide you with the best online shopping experience, and it's really important that you love your purchase from 5 Stars Computer. We will gladly accept returns within 30 days if for any reason you are not satisfied with the product. Read more...

Mailing Service	First Item	Each Additional	ETT (Estimate Transit Time)
Standard Flat Rate Shipping Service	$0.00	2-9 Business Days**
Expedited Flat Rate Shipping Service	$4.95	$0.99	1-5 Business Days**
	$0.00	$0.00	Ready 1 hour after purchase.
Next Day / Second Day Service	Contact us for pricing!		1-2 Business Days**
California Resident Subject to Sales Tax

We guarantee fast delivery, otherwise it's FREE!
Payment and order is confirmed before 5PM PST (M-F) and we will ship your order(s) the same day!

*Deliveries to the U.S. are GUARANTEED to arrive within 1-2 business days of completion of payment or we'll refund the delivery fee. Guarantee shipping will apply on USPS Express mail and payment verify before 11:59AM PST (M-F) only. Orders over $250 might require your signature upon delivery. If you are not present at the time of delivery, you may be required to collect your parcel from your local post office. This will not apply to Canada and international shipment.

**Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.

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Returns & Refunds

We aim to provide you with the best online shopping experience, and it's really important that you love your purchase from 5 Stars Computer. If you would like to return or exchange an item, please file a RA request as soon as possible, indicating the reason for the return. You will then be issued with a Return Authorization number (RA #), that must be included with the returned item. D.O.A. (Dead on Arrival) item must be file a RA request within 3 days of receipt of goods. Buyer pays for return shipping.

Return item that have been damaged or software will not be exchanged or refunded, and will be returned to the customer.

Exchanges

5 Stars Computer can't always guarantee availability of products as our stock is on-sale and therefore, limited. If you would like to exchange for a different part, please follow the instructions noted above for returns. When exchanging for a "change of mind", a 25% re-delivery charge will be applied. If you have indicated to exchange for an item that is sold out or that is delayed, we will notify you of the situation via email.

Refunds and exchanges are processed within 1-3 days of receiving the goods at the 5 Stars Computer's Repair department. Please remember to include with the return a copy of the orginal invoice or the original order details such as the order number, name, postal address and phone number.

Note that a 25% restocking fee will be applied for returns, refunds and exchange item!

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