⊙ We will provide a Returned Merchandise Authorization (RMA) number for each item that needs to be returned. We do not allow returns without first requesting a RMA number. ⊙ Defective products must be returned within 30 days from the RMA issuing date. Otherwise, NO replacement will be made. For all return products customers MUST contact us for the returning address ⊙ NO refund accepted after 31 days of receipt. ⊙ Returns made for non-defective merchandise will be charged a 10% restocking fee. ⊙ In all cases, buyers pay shipping at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements.
Warranty ⊙This product has a one-year warranty. Buyers must contact us to send the defective items back for exchange within the warranty period. ⊙Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part. |