We go by the most common extensions that are stocked in salons which are approved by professional hair stylists in Melbourne. We understand that picking the right color might be a bit difficult when choosing from a computer screen and that not all hair extensions are suited for everyone; everyone’s requirement of thickness differs as everyone has different head shapes etc.
Colour chart is used as a guide only, the colour will slightly vary from screen to screen and batch to batch A close up photo of the hair is available on request so please do not hesitate to contact us for a close up photo of the hair.
Due to hygienic reasons we will only exchange or refund items that have gold bindings intact as this indicates the hair has not been worn
BEFORE removing the gold bindings from the hair. Gently holding the hair from the top with your hand and gently driving your hand to the bottom of the extensions can determine the thickness. This will also allow you to feel the hair to see if it’s suited or not and the colour can be visually inspected. If you receive your purchase and are in any way unhappy with the feel, colour or thickness this will indicate that the extensions are not suited for you.
Send the hair back to the return address on the satchel along with a note with your eBay username, once we receive the hair we will notify you and organise a refund minus $9.99. You will be responsible for return postage. To exchange an item send the hair back with a note with your username and colour you require
Please contact us when returning the hair
We will refund you minus 9.99 for postage from the price of extensions
As advised by the suppliers, We strongly dont recommend dying the hair as actual chemicals / dye that is used on hair extensions does not have to be approved with Therapeutic Goods Administration (TGA) as its not processed while on a human head. Therefore the chemicals used on the extensions on time of manufacturing is very strong than what a salon or hair supplier will stock as its produced in a higher volume. This makes it harder to get the color out of the hair or make the colour stick. If you do successfully lift the colour or dye the extensions, this will significantly lower the life of the extensions. The hair is not virgin hair but processed hair. Any dyeing or colouring is to be done at your own risk and we will not be liable for any damage done by colouring and do not guarantee the lifespan
